Volunteer Recruitment Coordinator
Employer: NSPCC
Location: Nationwide or Remote. The post holder may be required to undertake business travel.
Temporary: Fixed Term for 6 months
Working hours: 35 Working hours per week
Salary: 24,479 plus allowances (if applicable)
Closing date: 20 October 2026
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Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our People Team push themselves to equip and support our staff and volunteers to play the biggest part they can. Join us as a Volunteer Recruitment Coordinator in our Volunteer Recruitment Team, and help our people do work that means everything. This is a role that will also work with the Volunteer Experience Team when needed.
Reporting directly to the Volunteer Recruitment Manager, the role is responsible for whole volunteer recruitment life cycle, responding to a wide range of recruitment queries both by phone and email, provide recruiting managers with support in shortlisting & vetting of candidates and ensuring all volunteers are safely and effectively recruited.
What is the purpose of the Volunteer Recruitment Coordinator role?
To provide an effective and efficient administrative and processing support service to the Volunteer Recruitment Team.
To support the team in developing, managing and reviewing administrative processes and services.
The Volunteer Recruitment Team is primarily responsible for the Volunteer life cycle and is the first point of contact for written and telephone enquiries. You will also be responsible for maintaining accurate volunteer records.
What are the core responsibilities of the Volunteer Recruitment Coordinator role?
Answering the phones
Progressing safeguarding checks
Recruitment
Maintaining spreadsheets and updating volunteer databases
The opportunity to get involved with recruitment and safeguarding projects
What do I need to be able to demonstrate to carry out the role of Volunteer Recruitment Coordinator?
A passion and motivation for volunteering with a commitment to the NSPCC
Excellent communications skills – you will be the first point of contact for potential volunteers and support volunteer managers across the NSPCC
Experience of working in a customer-focused environment
An ability to work under pressure, to a high level of accuracy and meet demanding deadlines
An ability to collate and present statistical information
As an employer, we pride ourselves on having a friendly and supportive working environment. You'll also receive an enhanced pension package, 29 days annual leave and the option for season ticket or cycle loans.
Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.
Do you still have questions about the role?
For an informal discussion about the role, please contact Natalia Mello on natalia.mello@nspcc.org.uk
If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.
In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.
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