Business Analyst
Employer: Royal British Legion
Location: You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Working hours: 35 hours per week
Salary: £40,775 to £45,000 per annum
Closing date: 18 May 2026
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About The Role
We have a new opportunity for a Business Analyst to join our fantastic Technology team.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
The Business Analyst position will see you play a key role in helping our organisation understand, shape and deliver effective change across people, process, data and technology. Working within the Business Analysis Practice, you will ensure that change initiatives are grounded in clear requirements, robust analysis and a deep understanding of user needs.
You will work closely with colleagues across Technology and the wider organisation to analyse issues, explore opportunities, and translate business needs into actionable insights and documentation. Your work will contribute directly to the delivery of high‑quality solutions by producing user stories, process maps, functional and non‑functional requirements, and supporting delivery teams through the full change lifecycle.
You will have significant experience working as a Business analyst within complex organisations, delivering change across people process, data and technology. You will have demonstrable experience of requirement analysis, user story development and process mapping. You will be a strong communicator, able to engage with stakeholders and to translate ambiguity into clear, actionable insights.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
Enhanced paid maternity, paternity and adoption leave
Generous pension contributions, with Employer contributions ranging from 6% to 10%
Range of flexible working options may be available, depending on your role
Employee Assistance Programme providing confidential counselling, financial and legal advice
Range of courses delivered by learning specialists to support your development goals and objectives
Opportunities to volunteer
Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
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