People Operations Specialist
Employer: Healios
Location: Fully remote (UK-based)
Temporary: Fixed Term Contract (12 months) - Maternity Cover
Working hours: Full time or part time - minimum of 30 hours per week
Salary: £30,000 to £35,000 FTE
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Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home.
Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services.
Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it’s like to be a Healios employee, and our hiring processes, take a look at our Notion page.
“Great minds don’t think alike”
From our talented tech teams to our standout clinical expertise, we’re bringing great minds together to build more accessible services.
As a People Operations Specialist you will play a pivotal role in our People Operations team working across both our People Services and L&D team and providing ad hoc support to our TA teams as well. As People Operations Specialist you are responsible for providing a high level of service to our internal customers. The team oversees the employee & associate journey at Healios from onboarding, compliance, learning & development operations, contract changes and offboarding. You will provide advice to employees and managers on our HR systems, L&D, policies and processes as well as owning the People and L&D knowledge centre pages to help improve access to information and self-serve approach. You’ll work closely with our Senior People Specialists to provide support to our managers and employees. As a People Operations Specialist, you will have the opportunity to work on a number of different people initiatives, taking the lead and acting as a SME on areas such as learning & development, governance and compliance requirements; benefits administration; improving our systems and processes or; collating the right people metrics and data to help drive decisions.
What you need to have
If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.
Experience working within healthcare compliance, including the management and verification of DBS checks, professional clinical registrations, employment references, right-to-work documentation, and other pre-employment requirements
A good understanding of the employee lifecycle and associated processes
To provide an excellent level of service aligned to our internal SLAs
Understanding of employment law and HR and L&D policies and processes
Previous experience of working with People systems (ideally Hibob), reporting and data analytics
Able to work effectively with key stakeholders including talent acquisition, learning and development, payroll, governance, finance and BI
Ability to lead on projects and initiatives working with cross functional teams where required
Real passion for supporting people to improve their lives
A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all
A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes
Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carer and other professional colleagues both within and outside the NHS
Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere
A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children
A professional home working environment
Wifi connection. Minimum of 2 mbps up and download speed
What’s in it for you
33 days holiday (including Bank Holidays)
Paid Christmas closure (between Christmas and New Year)
Birthday Leave - paid day off on your birthday
"Life Leave" - 2 days of extra leave to take when things you can't plan for happen
Enhanced family friendly policies including a phased return to work and receive full pay
Paid company sick pay scheme
Contributory Pension Scheme (6% matched)
Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child
Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
Work from anywhere policy
Access to NHS and Perks at Work discounts, including the Blue Light Card
Free access to co-working spaces
CPD/Growth day per year, plus personal development allowance to invest in your growth
Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians
ACCOMMODATIONS
We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page
Healios is a Disability Confident Committed Employer and we are committed to inclusivity and equality for people with different needs in the workplace.
DIVERSITY AND INCLUSION
“Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.
SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS
Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.
As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.
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