HR Officer
Employer: Unlocking Potential
Location: Remote working, UP’s London Head Office (ad-hoc as required), some occasional travel across London (school visits, events etc.)
Working hours: There is a possibility of full-time (37.5 hrs + unpaid breaks) or part-time working, depending on the candidate. This role could be full year (52wks) or Term-time plus (43 wks)
Salary: £33,000 - £38,000 FTE (dependent on skills and experience)
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Company Description
Who are we
Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves. The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.
Vision
Everyone feels supported, equipped and able to achieve their potential.
Mission
Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.
Values
Individual: Everything we do is about the individual and what is right for them – no two children, families or schools are the same.
Innovative: We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.
Collaborative: We choose to work with others to find the best solutions – we are stronger together.
Our Culture:
Positive – We believe in the potential to change life trajectories through the right therapeutic support.
Professional – We are highly trained professionals and hold ourselves to the highest standards of practice.
Person-centred – People are central to all that we do – children, families, schools & partners, as well as our team.
Generous – We share learning and success with our people, our schools, partners, and those we work with.
Adaptable – We anticipate and respond to changing needs and challenges.
Position
About the role
This is an exciting time to be joining our charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.
As we prepare for the next phase of growth - to expand to work across 60 new schools over the next five years - the HR Officer will play a central role in helping UP achieve its strategic ambitions, delivering an effective service and supporting our team to give their best.
This is a great opportunity for an experienced HR professional to join a small and supportive team, working with a high degree of autonomy over your areas of responsibility, while working closely with and being supported by the Head of HR.
This is a busy and varied role, requiring flexibility and strong multi-tasking skills. As a proactive, organised and adaptable HR generalist, you will thrive in a role where no two days are the same. You will be motivated by making things run smoothly, supporting colleagues with confidence at every stage of the employee lifecycle, and ensuring that robust processes, accurate records and strong compliance underpin a positive employee experience.
You will be confident working with colleagues at all levels, comfortable managing sensitive situations and holding constructive conversations, and able to provide clear and pragmatic advice, while applying policies fairly and empathetically.
You will be passionate about HR and the difference it can make to UP’s mission and genuinely care about making UP a great place to work for all staff.
Key Details:
Hours: There is a possibility of full-time (37.5 hrs + unpaid breaks) or part-time working, depending on the candidate. This role could be full year (52wks) or Term-time plus (43 wks)
Contract: Permanent
Location: Hybrid: Remote working, UP’s London Head Office (ad-hoc as required), some occasional travel across London (school visits, events etc.)
Salary range: £33,000 - £38,000 FTE (dependent on skills and experience)
Manager: Head of HR
Requirements
Please see the Job description for full information regarding the responsibilities of this role and the Person Specification. To help you decide if this opportunity is right for you, some helpful additional context can be found below:
Hybrid working arrangement: This is a hybrid role with no current fixed minimum number of days in the office. You will work remotely unless there is a need for you to be in person at our London Head Office (Borough). You must be able and willing to attend the office when needed. This may include supporting more complex interview schedules, attending in‑person meetings and team events, or needing to collaborate more closely on specific projects. Because of this, the role cannot be fully remote.
UP's HR Team: UP’s HR team currently supports a team of approx. 55 colleagues (working across different locations), but this number is set to grow in line with the expansion of UP’s services. Our team consists of the 'Head of HR' and 'HR Officer,' and we work across the full spectrum of HR. It is therefore important that you feel comfortable working in a close-knit team, where we work collaboratively and rely on one another, and are hands-on across all aspects of HR and work flexibly. You will be fully supported and a trusted and valued member of the team.
Benefits
Life Assurance
Flexible working hours
Remote working
Paid annual leave
Paid sick leave
On-the-job training
Paid training
Professional development support
Employee assistance programme (EAP)
Mental health support
Commuting support
Company-provided laptop
Company mobile phone
Pension scheme
Company events / Team-building activities
Health Cash Plan
Income Protection Policy
Fertility Leave
Pregnancy Loss Leave
Bereavement Leave
Enhanced Family Leave
Safeguarding:
We are committed to safeguarding and promoting the welfare of children and young people and expect all those who work with us to share this commitment. It's a criminal offence for a person to apply to work with a group from which they have been barred from working. We follow safer recruitment practices in line with KCSIE including (but not limited to): online checks at interview stage, an Enhanced Disclosure and Barring Service check, satisfactory references, a medical check, proof of qualifications and right to work in the UK.
Equality, Diversity, Inclusion and Belonging:
Our children and families and staff come from a wide range of backgrounds, and we value the unique contribution that each individual can bring to UP. We have a diverse and inclusive team, and we strongly believe that this is vital to our work. We welcome applications from all sectors of the community, and we do not discriminate against any applicants on the basis of any protected characteristics. We ensure that candidates and employees are treated solely on the basis of their merits, abilities and potential.
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