Fundraising Community Coordinator
Employer: Dementia UK
Location: Home based
Temporary: 12-month fixed term
Working hours: 18.75 hours per week
Salary: £13,949 pro rata, per annum (£27,898 FTE)
Closing date: 04/05/2026
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About the role
Contract: 12-month fixed term, part time
Shift pattern:
Wednesday 3-7.45pm
Thursday 3-7.45pm
Friday 3-7.45pm
Saturday 3-7.30pmAnnual leave: 33 days (plus eight bank holidays)
Benefits:
enhanced maternity, paternity and adoption leave, and shared parental pay
family-friendly policies
8% employer pension contribution (Aviva)
life assurance cover at 3 x annual salary
health cashback plan (Medicash): employee cover plus up to four dependent children
24/7 virtual GP access (UK registered), plus access to Best Doctors
confidential employee assistance programme (Medicash)
access to a wellbeing app
flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
learning and development opportunities including bespoke training and access to LinkedIn Learning)
commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK has an opportunity for a passionate Fundraising Community Coordinator to join our mass participation team. You will play a crucial part in managing the online communities for our month-long Virtual Events and Owned Products, ensuring an exceptional experience for our dedicated supporters. Examples of these events include Walk 31 Miles in May, Time for a Cuppa and Fans vs Dementia.
As a Fundraising Community Coordinator, you will be responsible for first point of contact with supporters in our online communities and inboxes, promptly responding to inquiries to help inspire and uplift fundraising activity.
You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ’s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via SMS, email and social media becoming a fundraising expert within the Mass Participation Team.
We are looking for you to have a proven track record in building positive relationships, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing online communities and utilising databases will be highly beneficial.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
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