Finance Systems Assistant
Employer: Shelter
Location: Home based
Temporary: Fixed Term Contract (9 months)
Working hours: Part time 22.5 per week
Salary: £28,639.85 per annum (£17,183.91 (plus £187.20 Homeworkers Allowance) pro-rata)
Closing date: 02/12/2025
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Job Introduction
Are you a self-sufficient, organised, and highly enthusiastic individual with a high level of numeracy, attention to detail and technical IT skills? If so, join Shelter as a Finance Systems Assistant and you could soon be playing an integral role within our Finance Systems team.
About the role
This is a wide-ranging role requiring a postholder who can provide 1st and some 2nd line system advice, training, and troubleshooting across the procurement, accounting, common, and expenses modules of Unit4 ERP — Shelter’s financial system. The postholder will also be involved in system administration and managing user permissions for Unit4 FP&A (FABPS), Shelter’s budgeting system. Some testing and communications support on small process improvements or implementations across finance systems may also be required, including work on one of our key integrations with the HR system.
Role specifics
You’ll bring strong numeracy, attention to detail and solid technical IT skills, along with experience supporting customers to agreed SLAs, ideally through a helpdesk. You’ll be confident diagnosing and resolving problems, and able to communicate clearly in both writing and speech, adapting your style for different audiences. Familiarity with accounting software such as Unit4/Agresso is a bonus, as is knowledge of SQL. You should be comfortable using Microsoft Teams, Excel, Word and Outlook, and be organised, self-sufficient, and enthusiastic.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Finance Systems team, a mostly home-based team. We support and improve Shelter’s financial information systems, helping to make sure that our financial processes are efficient, easy to use, and well controlled.
How to Apply
Please click ‘Apply for Job’. You are required to provide your career history and a supporting statement. The supporting statement should include your responses to the following points of no more than 350 words each:
You will have experience of providing support to customers in a customer-facing role to agreed SLAs, ideally using a support helpdesk.
You will have excellent verbal and written skills and will be used to tailoring communication to suit diverse stakeholders.
You will be proficient in the use of Microsoft Teams, Excel, Word and Outlook and knowledge of SQL would be advantageous.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
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