Finance and Business Support Manager
Employer: Katie Piper Foundation
Location: Home-Based (Remote)
Working hours: c. 28 hours per week (Flexible working options can be discussed)
Salary: FTE (35 Hours) £40,000 per annum- £32,000 pro rate for 28 hrs
Closing date: Monday 18th May
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Job Description
Job Title: Finance and Business S
upport Manager Location: Home-Based (Remote)
Hours: c. 28 hours per week (Flexible working options can be discussed)
Salary: FTE (35 Hours) £40,000 per annum- £32,000 pro rate for 28 hrs
Reports to: Chief Executive Officer (CEO)
Travel Requirements: Occasional travel may be required
Benefits:
• Holidays: 28 annual leave days a year plus bank holidays (pro rata if part-time)
• Pension: 3% contribution.
• Enhanced maternity and paternity leave
• Annual pay review
• Flexibility: Committed to flexible working across the team, for whatever reason
• Wellbeing: Time and space available for wellbeing with the team and individually.
• Covering costs: Travel covered for home-based roles.
• Work laptop, work phone and basic home office set-up provided.
• Learning & development: Continuing Professional Development and information, training and general development.
About Us:
The Katie Piper Foundation exists to support survivors of life-altering burns and scars. We provide personalised rehabilitation such as psychotherapy, physiotherapy, scar treatment and a range of holistic therapies centred around each survivor’s needs and goals.
Job Overview
We are seeking an experienced and highly motivated Finance and Business Support Manager to join our team. In this key role, you will oversee and manage the charity’s financial operations, business support functions, and related administrative processes. You will work closely with senior management and the Board of Trustees to ensure financial health, operational efficiency, and compliance across the organisation. This role requires a strong knowledge of charity sector finance, excellent organisational skills, and the ability to manage multiple priorities in a fully remote environment.
This is a new role which will play an important part in creating an improved infrastructure within the charity and establishing new ways of working, so experience in change management and implementing new processes and systems is welcome. We are a small team with big ambitions. You will need to fit in quickly and work across the team to as value and improve the way we work.
Key Responsibilities
Financial Management & Reporting
• Prepare and manage monthly management accounts and detailed financial reports, ensuring accuracy and timely delivery to the CEO and Trustees.
• Lead the budgeting and forecasting process, working with internal stakeholders to align financial plans with strategic goals and ensuring the charity’s financial sustainability.
• Oversee financial coding to ensure all transactions are accurately categorised and reported.
• Manage restricted income, ensuring funds are tracked, reported, and used in accordance with donor restrictions.
• Complete invoicing and payments processes, ensuring that all financial transactions are carried out efficiently and accurately.
• Oversee bank account management, ensuring that all financial operations, including payments, transfers, and reconciliations, are completed on time and accurately.
• Ensure compliance with HMRC regulations, including overseeing Gift Aid, PAYE, and other tax-related matters.
• Administer the payroll system, ensuring employees are paid correctly and on time, and manage all related employee deductions.
System and Process Management
• Manage and ensure the effective operation of the charity’s finance system (currently QuickBooks), ensuring that financial data is accurate, accessible, and up-to-date.
• Administer and maintain the HR system (currently Breathe HR), managing employee records, time off, and other HR-related functions to support a smooth remote working environment.
• Ensure data management best practices are followed, maintaining accurate records and ensuring the integrity of financial, HR, and operational data across the charity.
HR & Business Administration
• Provide HR administrative support, including assisting with recruitment, onboarding, employee benefits, training, and performance management as necessary.
• Lead the policy management function for business policies, ensuring regular review and compliance with charity and sector-specific regulations in areas such as Finance, HR, and IT.
IT & Cybersecurity Management
• Oversee IT systems and ensure all technology (software, systems, hardware) is operational, accessible, and aligned with the needs of a fully remote team.
• Implement and maintain effective cybersecurity protocols to protect against data breaches and ensure that all systems are safe from external threats.
• Manage the procurement and maintenance of equipment, including laptops, software, and other hardware necessary for the remote workforce. Reporting & Impact Analysis
• Provide data analysis and detailed impact reporting, helping the charity understand its financial and operational performance while demonstrating the effectiveness of its programmes.
• Prepare reports for the Board of Trustees on financial performance, business operations, and key metrics, offering insights and recommendations for continuous improvement. Insurance and Risk Management
• Oversee the charity’s insurance policies, ensuring appropriate coverage is in place and managing claims when required.
• Assist in identifying and mitigating financial and operational risks to protect the organisation's assets and reputation. Person Specification Essential:
• Proven experience in a finance or business support role, ideally within the charity sector.
• Strong knowledge of charity accounting and financial reporting requirements, including SORP (Statement of Recommended Practice).
• Experience in budgeting, forecasting, and financial management.
• Familiarity with restricted income management and donor reporting.
• Proficient in the use of finance software (QuickBooks or similar) and Microsoft Office, especially Excel.
• Understanding of HMRC compliance (Gift Aid, PAYE) and payroll systems.
• Highly organised and self-motivated, with the ability to manage multiple priorities and deadlines
• Comfortable in working effectively from home in a remote role.
• Creative problem-solver with a proactive, can-do attitude.
• Strong written and verbal communication skills, with the ability to communicate complex financial information to non-finance colleagues.
• Ability to work autonomously and as part of a fully remote team.
Desirable:
• Experience working in a small charity or not-for-profit environment.
• Formal finance qualification (AAT, ACCA, CIMA, etc.) is desirable but not essential.
• Experience with cybersecurity protocols and remote working tools for IT management.
• Experience in administration and policy management.
Working at the Katie Piper Foundation
• Remote Working: We are a fully remote team and offer flexible working options to support work-life balance.
• Impactful Work: This is a key role in ensuring the charity operates effectively and sustainably, allowing us to continue supporting people affected by burns and injuries.
• Supportive Environment: As a small charity, we foster a collaborative and inclusive environment where every team member’s contribution is valued.
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