Document Centre Specialist*
Recriutment agency: Owen Reed
Location: Fully Remote
Temporary: 15-month fixed-term contract
Working hours: Part time
Salary: Not listed
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Owen Reed is looking for a Document Centre Specialist for a top law firm in London.
This is a part-time, 15-month fixed-term contract role, fully remote, with working hours of 09:00–17:00.
Owen Reed is seeking an experienced and highly motivated Document Centre Specialist to join the Document Centre team of a leading law firm. This is a fully remote opportunity offering the chance to develop your professional experience within a collaborative and fast-paced environment.
This role is offered on a 15-month fixed-term contract and would suit a skilled document production professional with strong technical expertise, exceptional attention to detail and a client-focused approach.
The Role
As a Document Centre Specialist, you will be responsible for delivering high-quality document production services, supporting internal clients, and acting as a key interface for Document Centre services.
Key Responsibilities
Prepare documents accurately and efficiently in line with established templates, brand guidelines and production best practices
Act as a key client interface for Document Centre services
Deliver high-quality services within deadlines, with a strong focus on responsiveness, client satisfaction and service excellence
Provide effective client communication and build trusted professional relationships
Develop and maintain strong relationships with team members and key stakeholders
Support workflow coverage and assist with the smooth operation of the Document Centre
Liaise effectively with Document Centre Managers as required
Support ongoing personal development, including both technical and soft skill growth
Demonstrate flexibility and contribute to service delivery across changing business needs
Report directly to the Shift Team Lead
Skills and Experience Required
At least 3 years’ document production experience, ideally within a professional services environment
Prior legal production experience and workflow management knowledge is advantageous
Advanced technical knowledge and excellent working knowledge of document production practices and technologies
Excellent MS Office skills, including Word, PowerPoint and Excel
Strong ability to manage multiple projects simultaneously and work accurately under pressure
Ability to work independently, using initiative and sound judgment
Excellent concentration in a fast-paced environment with competing demands
Exceptional attention to detail and commitment to consistently producing high-quality work
Ability to handle confidential information with discretion
Strong interpersonal skills and ability to work effectively with colleagues at all levels
Excellent communication skills and confidence dealing directly with clients
Commitment to professionalism, superior customer service and accountability
Positive approach to feedback, continuous improvement and professional development
Strong self-motivation with a proactive, can-do attitude
High level of personal and professional integrity
In-depth understanding, or willingness to develop knowledge, of firm branding guidelines
Motivation to continually improve software skills to meet changing client requirements
Flexible and adaptable approach, including willingness to support overtime or shift changes where required
Dependable, solutions-focused and willing to go the extra mile
Collaborative team player who shares best practice and works well with others
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