Digital Inclusion Co-ordinator (Birmingham)
Employer: Kids
Location: Hybrid - Kids Charity Head Office, Birmingham and Work from Home
Temporary: Fixed-term, 12 months (start ASAP)
Working hours: 36 hours per week (5 days per week or equivalent)
Salary: £26,000 per year
Closing date: 13/04/2026
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Kids believes that every child and young person should have the opportunity to thrive — including access to the digital tools they need to learn, connect, and take part in everyday life.
We have aligned in partnership with 11 other UK-based disabled/seriously ill children’s charities, to combat digital disadvantages experienced by the people we support.
The Driving Digital Inclusion Programme has been launched to provide equipment, tailored support, and opportunities to use digital or blended services. This will increase participants’ digital skills, access and confidence to connect online, and their ability to benefit from a wider range of services, activities and support.
As Digital Inclusion Co-ordinator, you will play a vital role in managing the device donation programme. Over the next 12 months, the programme will provide up to 4,000 laptops, tablets and data to children, young people and families who have disabilities or long-term illnesses.
This is a hands-on, coordination-focused role at the heart of the programme. You’ll ensure that devices and/or data reach the right families safely and efficiently, keeping accurate records, supporting partners, and helping the programme run smoothly to deliver the greatest possible impact.
What you’ll be doing
Device distribution and co-ordination
Monitor device/data nominations submitted via Microsoft Forms and Excel.
Log and manage nominations on the Driving Digital Inclusion Programme Distribution Management System.
Prepare devices/data for distribution and delivery.
Co-ordinate, schedule, and arrange device/data deliveries in line with agreed timelines.
Liaise with recipients to confirm delivery details.
Track deliveries and confirm when devices have been successfully received.
Monitoring and reporting
Keep accurate records of device/data allocations and deliveries.
Track progress across nominations, distribution and delivery.
Produce simple reports and data summaries for internal teams and partners.
Skills and experience
Essential
Experience using Microsoft (Microsoft Forms/Excel/Outlook/Teams)
Strong data entry skills/Detail-oriented (high attention to accuracy)
Comfortable learning and using internal systems (Distribution Management System)
Clear and professional written and verbal communication skills
Great organisation skills (to manage the different stages of the distribution process and different organisations)
Desirable
Experience working with families affected by disability or long-term illness.
Experience managing donations, equipment distribution, or similar schemes.
Familiarity with safeguarding and data protection in a charity setting.
Experience working with corporate partners.
What we offer
The opportunity to play a meaningful role in reducing digital exclusion for children with disabilities and long-term illnesses.
Flexible working in office and from home.
A supportive, values-driven working environment.
The chance to contribute to a high-profile partnership programme.
Please see the full Job Description attached for further details about the role and requirements.
We may close this advert early should we receive a high volume of suitable applications, so early application is encouraged.
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