Customer Account Manager
Employer: 2Simple
Location: Home-based U.K
Working hours: Full Time, 35-hour week, 5 days per week
Salary: £28,000 - £32,000, + quarterly commission based on targets + company benefits
Closing date: Tuesday 31st March
-
Successful applicants will be friendly, self-motivated and organised. They will maintain high standards in customer service and work well within a small team, supporting their teammates when needed. Our Account Managers have a good telephone manner and competent IT skills; able to work through assigned task lists in a timely manner. Account Management for schools tends to be seasonal, so its important to be able to adapt to changing workload and pressure.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Support schools using the online services 2Simple provides.
• Complete the renewal process with successful outcomes.
• ‘Hold the hand’ of all customers through their contract journey.
• Work methodically and accurately with the company’s CRM.
• Contribute to team meetings and readily support colleagues
• Have excellent communication skills; written and spoken.
• Identify problems and suggest solutions with the best outcome for the customer.
• Recognise opportunities to upsell and cross sell.
• Report to the CRO with support from your Account Management Team Leader.
DESIRED EXPERIENCE BUT NOT ESSENTIAL:
• Education technology sales
• Teaching experience
• Previous successful account management role
2Simple is an equal opportunities employer and is committed to ensuring that all partners, staff, job applicants, customers and suppliers are treated fairly and with respect, irrespective of their actual or assumed background including gender, sexual orientation, marital status, age, race (including colour, nationality and ethnic origin, religion/belief or disability).
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
A step‑by‑step guide to finding and securing a remote or flexible job outside the classroom. Learn where to look, how to position yourself, how to identify your transferable skills, and how to navigate a new job market. Includes an editable CV template and cover letter example to support your transition.
Created by The Work From Home Hub.
This page may contain adverts for products and services tailored to those seeking homebased roles or already working remotely. These adverts help The Work From Home Hub source and share more job opportunities to our community. Support our mission - become a partner today.