Council Tax Billing Officer*

Recruitment agency: Lynx Employment Services Ltd

Location: Fully Remote (One day onsite initially in Northampton to collect equipment) 

Temporary: initial 3-month contract 

Working hours: 37 hours per week  

Salary: £17.30 per hour  

• Job description

  Location: Fully Remote (One day onsite initially in Northampton to collect equipment)
  Pay Rate: £17.30 per hour
  Hours: 37 hours per week
  Contract: Initial 3-Month Contract
  IR35 Status: Inside IR35
  DBS: Basic DBS Required

  We are currently recruiting for experienced Council Tax Billing Officers to support a busy Revenues and Benefits team on an initial 3-month contract.

  This is a predominantly remote working role, with only one day required onsite initially in Northampton for equipment collection.

  Key Responsibilities:

  • Processing Council Tax billing accurately and in line with current legislation

  • Managing Council Tax accounts and maximising collection rates

  • Handling discounts, exemptions, reductions, and payment arrangements

  • Providing excellent customer service via telephone, email, and written correspondence

  • Liaising with internal departments and external agencies as required

  • Managing workloads effectively to meet targets and deadlines

  • Maintaining up-to-date knowledge of Council Tax legislation and procedures

  Candidate Requirements:

  • Previous experience within Council Tax Billing is essential

  • Experience using MRI / Academy systems is essential

  • Strong knowledge of Council Tax legislation and billing processes

  • Excellent communication and customer service skills

  • Ability to work independently within a high-volume environment

  • Strong attention to detail and organisational skills

  Additional Information:

  • Fully remote working following initial equipment collection

  • Basic DBS required

  • Equipment provided

  If you are interested in this opportunity, please apply with your CV today.

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