Community Safety Co-ordinator
Employer: Platform Housing Group
Location: Home Based with occasional travel to Birmingham or Worcester offices
Temporary: This role is on a fixed-term contract until no later than April 2027
Working hours: Full Time
Salary: £26,019 To £28,910 dependent on experience
Closing date: 12 February 2026
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Are you passionate about making a difference and improving our Neighbourhoods?
We are currently recruiting for a Community Safety Co-ordinator to join our friendly and supportive team. From day one, you will be part of a well-respected and collaborative team, where you will help the team by providing administration and business support.
Working alongside the Community Safety Manager and Officers, you will support in co-ordinating surgeries, case escalations and the co-ordination of information for legal action. As such, you will have the opportunity to develop and grow within a high-performing team.
This role is on a fixed-term contract until no later than April 2027.
What could you be doing as one of our Community Safety Co-ordinators?
Providing administration support to Community Safety team, including co-ordinating information required to progress a case for legal action.
Assisting the team to ensure compliance access information is well maintained and shared with relevant stakeholders.
Ensuring case escalations are managed and progressed in a timely manner. You will also liaise with solicitors and courts to ensure case progression.
Updating trackers in Excel and using these trackers to provide information to the rest of the team.
Supporting with the drafting of witness statement and relevant documents.
Working with our systems to raise purchase orders, as well as checking the accuracy of these and amending where necessary.
Overseeing e-mail accounts, ensuring a timely response to queries.
What are some things that we need from you?
Demonstrable experience in an administrative role. This would ideally be gained in the Housing sector, however applicants from other sectors will be considered.
Experience with using Microsoft Office packages, with particularly good working knowledge of Excel.
The ability to organise and prioritise your workload under pressure.
Detail focussed approach to your workload.
You will be someone who takes responsibility for delivering an excellent service, with the ability to communicate effectively with a diverse range of people.
There is a requirement for some office-based working on occasion, so candidates will need to be within a commutable distance.
This role will require a basic DBS check.
What are some of our great benefits?
£26,019 To £28,910 dependent on experience
Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
Learning and Development opportunities
Salary sacrifice electric vehicle scheme
Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Interviews are scheduled to take place on 18th February via Microsoft Teams.
If this sounds like the ideal role for you and you'd like to find out more about this opportunity, please
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