Community Fundraising Delivery Manager
Employer: RSPB
Location: Flexible, anywhere in the UK
Temporary: Fixed-Term for 12 months
Working hours: full-time role for 37.5 hours per week.
Salary: £33,027.00 - £35,259.00 Per Annum
Closing date: 05/12/2025
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What's the role about?
As part of the RSPB’s 2030 strategy, we need to inspire many more, and more diverse people to take action for nature. Community Fundraising is a crucial channel to activate financial support from new audiences, and the Community Fundraising Delivery Manager will be responsible for the delivery of our new portfolio of fundraising products and to ensure the Community Fundraising team is embedded into new ways of working. The role will be responsible for the smooth running of the team’s systems and delivery of products, and the ongoing monitoring of best practices and compliance across the community fundraising operation. This is an exciting time to join a team that is redefining its income stream.Key activities will include:
Responsibility for the management and operation of current Community Fundraising team and contribution to the delivery of products that are in the delivery pipeline.
Define, allocate and manage work and responsibilities to line reports in a fast paced and changing environment.
Monitor and review the work of line reports against KPIS to deliver operational work and ensure budget and best practices are met.
Contribute to development of expertise provided to the business, monitoring external developments identifying risks and opportunities in order to facilitate continuous improvement in delivery of the RSPB’s strategy.
Work with other RSPB teams to embed existing and new processes and systems (such as CRM) to enhance efficiency and future-proof the ways of working of the team.
Contribute to effective stakeholder management that facilitates collaborative external and internal relationships with appropriate stakeholders.
Develop own skills and capabilities within Community Fundraising to achieve high performance, celebrating successes and promoting the RSPB’s values and positive culture at all times.
Provide technical expertise and analysis of the external context within Community Fundraising products to ensure standards as well as priorities are developed in line with business need and industry trends.
Contribute to the definition of and ensure compliance with legal, regulatory, organisational policy & frameworks and best practice fundraising standards within Community Fundraising.
Responsibility for the management and operation of established Community Fundraising products and contribution to the delivery of new work.
Essential skills, knowledge and experience:
Essential knowledge
Detailed knowledge and experience of onboarding new systems (such as CRM), best practices and methodologies relevant to the role.
Ability to demonstrate an understanding of the operational requirement relevant to the role.
Essential skills
Effective written and communication skills.
Strong people management skills and the ability to work collaboratively with peers and colleagues through change.
Competent user of Microsoft Office including Word, Excel, PowerPoint, and Outlook 10.
Ability to influence others.
Financial skills, sufficient to track a fundraising budget against target.
Essential experience
Experience of and ability to understand, conceptualise and interpret the technical requirements of staff, volunteers and other stakeholders.
Experience of working independently and resolving unforeseen issues and challenges.
Experience of planning and progressing work activities within industry guidelines or organisational policy, occasionally applying initiative and independent judgement.
Desirable skills, knowledge and experience:
Experience in Community Fundraising and/or the charity sector.
Experience managing volunteers.
Experience of remote management.
Knowledge of the Fundraising Regulator’s guidelines.
This is a 1 year Fixed-Term role for 37.5 hours per week.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are looking to conduct interviews for this position from w/c December 15th. For further information please contact cecile.farber@rspb.org.uk.
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As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
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We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.
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