Communications Assistant
Employer: The Migraine Trust
Location: Flexible (remote or hybrid with occasional London office attendance)
Temporary: 1 year
Working hours: Part-time (approx. 3 days / 21 hours per week)
Salary: £27,000 FTE (pro rata)
Closing date: 5pm on Friday 23rd January
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We’re looking for a proactive and organised Communications Assistant to support the delivery of our communications activity across digital channels, media, and campaigns. You’ll play an important role in helping us engage people affected by migraine, amplify our voice, and raise awareness of our impact.
Working as part of our small team, you’ll have the opportunity to support activities across the charity including our fundraising, promoting our support services and helping tackle misunderstanding about what it means to live with migraine. We’re looking for an organised person with good writing skills and the ability to manage a varied workload. You’ll have the opportunity to learn about different aspects of communications and get involved in a wide range of projects. You will have demonstrable knowledge, interest, or experience of working in communications.
Key responsibilities
Take an active role in the planning, creation and scheduling of engaging content for our social media, website and email newsletters
Create images and edit videos using programmes such as Canva
Monitor and respond to enquiries via social and email inboxes
Help keep our website up to date by updating content
Assist with planning and delivering awareness campaigns
Support media and press activity including updating press lists
Help collect and share stories from people with lived experience of migraine
Keep our database up to date assisting with the management of records
Support with the creation of publications and other materials
Work closely with teams including Fundraising to support activity across the organisation
Track performance data including website and social media and prepare reports when required
Provide administrative support to the Communications Team where needed
Person Specification
Essential
Excellent writing skills
Creative with an eye for design to create engaging content for diverse audiences and platforms, including social media, website and newsletters
Experience of growing and improving a professional social media account
Familiarity with digital communications including website content, social media and email creation
Good attention to detail and organisational skills
A proactive, flexible attitude and willingness to learn
Interest in health, disability, or nonprofit communications
Able to manage a varied workload and meet deadlines
Desirable
Experience using a website CMS (e.g. WordPress)
Experience of adhering to brand guidelines
Experience with basic video editing
Familiarity with tools like Canva, Buffer/Hootsuite, Mailchimp or similar
Competency with working with a database
Experience working with people with lived experience or patient communities
Benefits
Holiday: We offer 25 days holiday a year plus Bank Holidays (pro-rata for part-time employees), which increases for each year of service up to a maximum of 30 days plus Bank Holidays. Additionally, the office closes between Christmas and New Year and we give an extra day off on your birthday.
Pension and Death in Service: We will auto-enrol you in our workplace pension and will contribute 8% of your salary subject to you contributing an amount equal to at least 4% including tax relief. Our Death in Service cover will pay out three times your annual salary.
Training and development: Our people are our best asset. We want you to thrive and reach your full potential, both professionally and personally. We have a generous training budget, and you will be given time to make use of it. As a small organisation, we can give you opportunities to quickly grow in your role, to gain new experiences and develop new skills. We hope you use this to help drive The Migraine Trust forward, but also to have developed new skills and experience that you can use throughout your career.
Hospital Saturday Fund Scheme: 100 HSF health plan HSF health plan includes over 30 benefits: cashback for dental and optical bills, hospital stays, vaccinations, a 24/7 GP advice line and HSF Perkbox, a discounts service. HSF Perkbox provides access to popular stores online and offline. From discounted cinema tickets to gym membership and even money off everyday shopping. With the wellbeing of our employees being core to our values, we want to ensure they are happy and healthy, and you would also have access to an Employees Assistance Programme including a free confidential helpline.
Team Connection: The Migraine Trust is aware of the challenges of remote working and so team members are encouraged to join our online social meetings, and there are also opportunities to meet face to face at our quarterly team connection days, which all staff are expected to attend (including overnight). These are invaluable experiences to connect and work face to face with all members of the organisation on a work-based activity, along with the chance to socialise in the evening
The Migraine Trust is an equal opportunities employer, and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.
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