Commissioning & External Communications Lead

Employer: Spectrum Gaming  

Location: Greater Manchester area preferable, but National Applicants Considered 

Temporary: FTC for 2 years initially

Working hours: 30 hrs per week 

Salary: £15.95 per hour @30hrs £24,882 (FTE- £33,176)  

Closing date: Friday 15th May 2026 at 9pm

• Job description

  The Role

  Reports to: Young People’s Services & Operations Manager

  Team: Young People’s Services

  Line Management
  Responsibility: None

  Hours: 30 hrs per week

  Contract Length: 2 years initially

  Salary: £15.95 per hour @30hrs £24,882 (FTE- £33,176)

  Location: Greater Manchester area preferable, but
  National Applicants Considered

  About Spectrum Gaming

  Spectrum Gaming is a rapidly growing children's charity operating online for autistic young people across the UK. We have a vibrant online community of young people and also offer meet-ups in a few specific areas, where young people from across the country can come together in person.

  We aim to create a world where every autistic child knows that who they are is ok and they can be
  themselves, whilst still developing meaningful relationships and achieving their personal goals.

  We want all autistic young people to have the strength and confidence to find their place in the
  world that works for them. In many cases this means influencing wider strategic changes to create an
  environment that is more understanding and equitable.

  Spectrum Gaming (SG) has a Community Centre in Bury, Manchester offering a safe space with other autistic young people and trained and vetted adults. We currently use this space for regular Youth Clubs, as well as our Learning Community. We also have a regular Forest School and Football sessions in the Bury area, just for the members of SG.

  In addition, we organise meetups for other social activities based on the interests of our members. Previous events have involved Trampolining, Group Cinema Bookings, Museum Visits and much more.

  Our community is open to young autistic people in many different areas of the UK with a large group of members based in our home of Greater Manchester. SG allows young people who struggle with social isolation a place they can meet other young people and form great friendships. We want to continue to develop and improve our face to face offer for young people.

  Our Online Services

  Spectrum Gaming (SG) uses Discord to host an online community for our young people, offering a safe space with other autistic young people and trained and vetted adults. We currently have 2 x Discord Servers for young people, one for Under 13's and one for our Teen Members, each having hundreds of active young people.

  We also have a private Minecraft Server with a very active player base just for the members of SG. Using Discord we also run a wide range of online activities using other games that they want to play, such as Roblox, and also different activities such as movie nights, cooking and craft clubs.

  Our online community is open to young autistic people in many different areas of the UK, and also allows young people who struggle with social isolation a place they can meet other young people and form great friendships. We want to continue to develop and improve our online offer for young people.

  
  The Post

  Commissioning & External
  Communications Lead

  The Commissioning & External Communications Lead plays a key role in supporting Spectrum Gaming’s sustainability and growth, building strong relationships with partners and securing funding through commissioned work.

  This role focuses on leading relationships with Local Authorities, NHS partners, and other funders — ensuring our work is well understood, well evidenced, and well supported. You will manage existing partnerships while developing new opportunities, helping to grow income and extend
  the reach of our services.

  Working closely with the Young People’s Services Manager, Funding & Development Manager, and wider team, you will act as a key link between external partners and internal delivery — ensuring expectations are clear, requirements are met, and the impact of our work is communicated with clarity and integrity.

  This is a relationship-led role, suited to someone who is confident building trust, communicating effectively, and bringing structure and clarity to how we work externally.

  Purpose of the Role

  This role sits at the centre of Spectrum Gaming’s sustainability and growth.

  You will lead on commissioning relationships and external communications, ensuring that our work is well understood, well evidenced, and well supported by partners and funders.

  You will hold delegated responsibility for external commissioning relationships and income development, while working in close partnership with internal service leadership.

  This is a relationship-led role with clear responsibility for:

  • Maintaining and strengthening existing partnerships

  • Growing income through new commissions and opportunities

  • Clearly communicate the impact and value of our work

  You will act as a key link between external partners and internal teams — ensuring expectations are clear, requirements are met, and the impact of our work is communicated with clarity and integrity.

  In this role, success means:

  • Sustainable growth in commissioned income and partnerships

  • Strong, trusted relationships with commissioners and partners

  • Clear, consistent communication between Spectrum Gaming and
    external partners

  • High-quality reporting that demonstrates impact effectively

  • A well-managed and active pipeline of new opportunities

  • Internal teams feel clear, supported, and aligned with external expectations

  1. Lead Commissioning & External Relationships

  • Act as the main point of contact for Local Authorities, NHS partners, and funders

  • Build and maintain strong, trust-based relationships with
    commissioners

  • Lead regular review meetings, presenting impact data and responding to partner needs

  • Ensure communication is proactive, clear, and professionally
    managed

  2. Maintain and Strengthen Existing Commissions

  • Lead on coordinating contract requirements, reporting schedules, and deliverables, working closely with the Young People’s Services Manager and delivery teams

  • Ensure commissioning requirements are clearly understood, communicated, and tracked across delivery teams

  • Translate external requirements into actionable internal expectations

  • Work proactively with delivery teams to gather, interpret, and present impact data required for commissioning and reporting

  • Ensure clear systems are in place so data and updates are provided
    consistently, on time and aligned with partner expectations

  3. Develop New Commissioning Opportunities

  • Build and manage a pipeline of commissioning opportunities

  • Identify and engage new Local Authorities, NHS partners, and funders

  • Lead on proposals, tenders, and funding applications

  • Represent Spectrum Gaming at external events, including networking and provider engagement opportunities

  • Contribute directly to organisational income growth

  4. Working Across Income & Development

  • Work closely with the Funding & Development Manager to ensure consistency in organisational messaging and impact reporting

  • Share insight, data, and learning to support grant funding and wider income generation

  • Contribute to a coordinated approach to organisational growth while maintaining clear ownership of commissioning activity

  5. Support Wider External Communications

  • Bring consistency and clarity to Spectrum Gaming’s external voice across platforms

  • Oversee and coordinate social media, newsletters, and outward-facing
    content

  • Support the development of clear communication standards across the organisation

  • Ensure external communication reflects organisational values and professionalism

  • Contribute to wider awareness-raising and advocacy work

  Essential

  • Experience working with commissioners, funders, or contracts (e.g.
    Local Authorities, NHS), or equivalent transferable experience

  • Strong relationship management skills, with the ability to build trust and
    credibility

  • Experience leading or contributing to funding bids, tenders, or
    commissioned work

  • Excellent written communication skills across reports, proposals, and
    external content

  • Confidence leading meetings, presenting data, and responding to
    questions

  • Strong organisational skills, with the ability to manage multiple priorities
    and deadlines

  • Ability to translate complex information into clear, meaningful
    communication

  • Comfortable working both strategically and in hands-on delivery

  Desirable

  • Experience within the charity or youth sector

  • Understanding of autism and neurodiversity

  • Experience with impact measurement or evaluation

  • Experience shaping tone of voice or communications approaches

  We’re looking for someone who:

  • Understands that strong relationships underpin sustainable work

  • Can bring structure and clarity to a fast-moving environment

  • Communicates in a way that is human, thoughtful, and clear

  • Takes ownership of commissioning processes and external
    communication

  • Ensures information flows clearly and effectively between external
    partners and internal teams

  • Is excited by innovation around youth work, especially digital youth
    work, and its potential for making a real difference in young people’s
    lives.

  What Matters Most in this Role

  Person Specification

  Essential

  • Experience working with commissioners, funders, or contracts (e.g. Local authorities, NHS), or equivalent transferable experience

  • Strong relationship management skills, with the ability to build trust and credibility

  • Experience leading or contributing to funding bids, tenders, or commissioned work

  • Excellent written communication skills across reports, proposals, and external content

  • Confidence leading meetings, presenting data, and responding to questions

  • Strong organisational skills, with the ability to manage multiple priorities and deadlines

  • Ability to translate complex information into clear, meaningful communication

  • Comfortable working both strategically and in hands-on delivery

  Desirable

  • Experience within the charity or youth sector

  • Understanding of autism and neurodiversity

  • Experience with impact measurement or evaluation

  • Experience shaping tone of voice or communications approaches

  We’re looking for someone who:

  • Understands that strong relationships underpin sustainable work

  • Can bring structure and clarity to a fast-moving environment

  • Communicates in a way that is human, thoughtful, and clear

  • Takes ownership of commissioning processes and external communication

  • Ensures information flows clearly and effectively between external partners and internal teams

  • Is excited by innovation around youth work, especially digital youth work, and its potential for making a real difference in young people’s lives.

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