Clinical Lead Triage Hub GP
Employer: Ortus Health
Location: Inclusive work from home role
Working hours: Part time
Salary: Not listed
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Ortus Health provides high-quality, remote clinical triage services to GP practices across the UK. Our mission is to support general practice by improving access, reducing pressure on clinicians, and delivering safe, efficient patient care through innovation and teamwork.
We are seeking experienced and well-organised GPs to join our remote triage team. As a Triage GP with Ortus Health, you will make clinical decisions that directly influence patient outcomes. You’ll be part of a dynamic, supportive team, working remotely but closely connected to the practices we serve.
You will be responsible for reviewing patient contacts across multiple GP practices. This means maintaining clinical oversight, understanding varying local pathways, and staying alert to risk in a busy and fast-moving environment.
You’ll use your judgment to manage clinical risk safely, whether that means issuing a prescription, calling a patient, or signposting them to an urgent service. You’ll also provide support to other team members such as care coordinators, receptionists, and pharmacists.
This is a remote role with flexible working arrangements. Sessions can be tailored around your existing portfolio career or other commitments.
The Role:
Demonstrate clinical leadership and strong organisational skills
Help meet practice clinical governance frameworks and keep protocols up to date
Liaise with practices to look into complaints or queries
Interviewing, onboarding and training new clinical staff
Triage incoming patient contacts from multiple practices using digital platforms
Make safe and effective clinical decisions based on limited information when required
Provide telephone consultations as needed
Issue prescriptions, fit notes, referrals, and safety-netting advice
Escalate complex or high-risk cases appropriately
Support the wider remote team, including pharmacists and care coordinators
Adapt to different clinical systems (e.g., EMIS, SystmOne) and local processes
Maintain clinical oversight and “keep your eye on the ball” across multiple patient flows
Accurately document consultations in line with GMC and practice standards
Audit the work of the rest of the team, including other GPs, pharmacists and care coordinators
Requirements
Requirements:
Full GMC registration with a license to practise
NHS England GP Performers List inclusion
At least 2 year post-CCT (preferred)
Experience with triage and remote consultations
Ability to manage clinical risk safely in a remote environment
Familiarity with EMIS, SystmOne, or other GP clinical systems like Accurx, Patchs, eConsult etc
Excellent time management and attention to detail
Able to remain focused and clinically vigilant while managing multiple practice workflows
Strong communication skills and a collaborative approach
Benefits
What We Offer:
Competitive hourly rates
Inclusive work from home role
Supportive IT infrastructure and administrative assistance.
An opportunity to gain experience in a unique, remote setting.
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