Client Support Analyst
Employer: Juno
Location: This is predominantly a work-from-home role
Working hours: Full time working hours between 9am-6pm. Monday to Friday. Flexible working options.
Salary: Not listed
-
We’re looking for a motivated and focused person to join our fast-growing law firm.
Juno is a law firm for the digital age. We’re on a mission to transform the experience of buying and selling a home. We make conveyancing simpler, clearer and faster.
We’re growing fast, and we’re looking for Client Support Analysts to join our enthusiastic and empathetic team.
People who’ve done this job in the past have been promoted to other roles within Juno – Paralegal, Partnerships Associate and Workflow Developer.
Apply now if you want to start a career at an exciting, dynamic, successful law firm that’s doing things differently. Email recruitment@juno.legal with a compelling cover letter and recent CV/résumé.
Juno makes conveyancing simpler, clearer and faster
Juno is a modern law firm specialising in residential conveyancing and operating throughout England and Wales.
We complete thousands of sale, purchase and remortgage transactions each year, and we’re trusted with panel membership by 80+ mortgage lenders.
We’re rated as one of the best conveyancing firms in the UK by our clients (4.9/5 on Trustpilot) and estate agents and brokers frequently tell us how much they enjoy working with us.
We’ve built our own software in-house. Clients can do all their conveyancing online, and always know what’s going on. And we’ve optimised the process to complete transactions 50% faster than the average law firm.
About the role
You’ll be the first point of contact on either phones or emails for the day, providing updates and answering questions to ensure everyone has a great experience of Juno.
For more complex matters you’ll be working directly with our legal teams to transfer calls internally, take messages or escalate complex emails.
You’ll help to progress cases by chasing clients, other law firms and third parties for outstanding documents and information.
You’ll be uploading legal documents and information to our system.
You don’t need a law degree or experience at a law firm but it’s a bonus.
This is predominantly a work-from-home role with normal full time working hours between 9am-6pm. Monday to Friday.
Flexible working
More than 60% of people at Juno have flexible working hours, and 30% work part-time (typically four days a week). At Juno, we believe in a healthy work–life balance. Our flexible working patterns help make room for life’s commitments whilst keeping the team running smoothly.
In exchange we expect our people to treat their home working the same as if they were in an office — with dedication, concentration and minimum distractions during working hours. We expect childcare to be in place for all working hours in the same way it would be if you worked in an office.
Each person’s needs are unique, and we aim to build teams with a mixture of working patterns which are mutually supportive.
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
