Challenge Events Assistant
Employer: Dementia UK
Location: Whilst the Mass Participation team come to our head office in Aldgate, London twice a week, we have flexible working arrangements for this role, so you can choose to be remote or hybrid. Some flexibility will be needed to travel to the office nearer the time of the 2027 London Marathon and to attend the event to support event logistics.
Temporary: Fixed Term for 8-month fixed term
Working hours: 20 per week (flexible across the week)
Salary: £15,392 - £16,000 pro rata, per annum (£28,860 - £30,000 FTE)
Closing date: 19/08/2026
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About the role
Contract: 8-month fixed term
Hours: 20 per week (flexible across the week)
Location: Remote or hybrid working at our head office in Aldgate, London (depending on preference)
Annual leave: 33 days (plus eight bank holidays)
enhanced maternity, paternity and adoption leave, and shared parental pay
family-friendly policies
8% employer pension contribution (Aviva)
life assurance cover at 3 x annual salary
health cashback plan (Medicash): employee cover plus up to four dependent children
24/7 virtual GP access (UK registered), plus access to Best Doctors
confidential employee assistance programme (Medicash)
access to a wellbeing app
flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
learning and development opportunities including bespoke training and access to LinkedIn Learning)
commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK’s Mass Participation team is growing! We are looking for a Challenge Events Assistant to join us for an 8-month fixed term contract to support the delivery of additional own place runners as a result of the 2027 Double TCS London Marathon.
Working closely with our Challenge Events Executives and Assistants, you will primarily support the day-to-day delivery of our London Marathon activity. You’ll be a key point of contact for supporters, communicating regularly by phone, email and SMS, providing excellent stewardship and helping with the administration and logistics of the 2027 Double TCS London Marathon. You’ll also support with activity across the wider Challenge Events program.
Whilst the Mass Participation team come to our head office in Aldgate, London twice a week, we have flexible working arrangements for this role, so you can choose to be remote or hybrid. Some flexibility will be needed to travel to the office nearer the time of the 2027 London Marathon and to attend the event to support event logistics.
We are looking for you to be organised, enthusiastic and detail-focused, and have strong administrative and customer service skills. You’ll be confident communicating by phone, email and SMS, comfortable working with databases and data, and able to prioritise a varied workload. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.
If you would like to be part of a collaborative team delivering an exciting year of challenge events and have the opportunity to develop your fundraising and supporter stewardship experience, whilst helping our supporters make a difference for families affected by dementia, then apply now.
This role is subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
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