Accounts Receivable Manager - Collections Lead
Employer: Care Quality Commission
Location: Homebased - Flexible, United Kingdom
Temporary: Fixed term or secondment opportunity until 31 March 2027 - to support the Finance Directorate through the current financial year.
Working hours: Full time 37 hours per week
Salary: £34,890 (National) or £40,746 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home.
Closing date: Wednesday 22 April 2026 at 11.59pm
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Make a difference
Every role at CQC contributes to our mission, If you’re looking for a new role in Finance that gives a true sense of meaning and purpose, then you’ve found it! As an Accounts Receivable Manager (Collections Lead), you’ll help ensure CQC has the strong cash flow and financial stability needed to carry out our work protecting people who use health and care services.
Picture this
In this role, you’ll lead a team who make sure money owed to CQC is collected fairly, accurately and on time — helping us stay financially healthy so we can focus on improving care across England. You’ll be the person colleagues turn to when they need clear decisions, problem‑solving and expert advice on debt and collections.
As an Accounts Receivable Manager in the Finance Directorate, you might get the chance to work on projects such as:
Improving collection outcomes: Leading targeted debt‑management initiatives that increase recovery rates and support sustainable cash flow.
Strengthening processes: Supporting enforcement decisions for unpaid fees and presenting progress updates and data to senior stakeholders.
The role
You’ll be key in helping us deliver our work. In this role, you’ll:
Lead debt management: Oversee day‑to‑day debt recovery, set collection targets, and review outstanding balances to recommend the right next steps.
Resolve queries and disputes: Work with colleagues across CQC to resolve fees queries quickly, ensuring correct credits and refunds are applied and supporting efficient collection.
Develop and support your team: Set clear goals, manage performance, build skills, and make sure the team has the knowledge and confidence to deliver excellent work.
Show us
We’ll be looking for the following skills and experience in your application:
Experience leading debt‑related work: This includes hands‑on experience in a debt management or collections function where you've managed processes or supported decisions using financial information.
Experience supervising or developing a team: You should be able to show how you’ve set goals, supported performance or helped others learn and grow in their roles.
Experience using financial systems: This includes using finance ledgers or digital finance tools to review data, maintain accuracy, or support decision‑making.
Compliance
Note for internal candidates:
This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.
To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.
Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job Description
The Benefits
We offer a wide range of benefits, including:Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
Training and development opportunities.
Wellbeing initiatives, such as gym discounts and meditation.
NHS pension scheme, with around 14% employer contribution.
Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!
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