Volunteer Officer
Employer: The Hygiene Bank
Location: Remote working/homeworking anywhere in the UK, with monthly in-person team days in London. A few additional days a year in London or at our projects around the UK may be required.
Working hours: Full Time.
Salary: £30k per year.
Closing date: Sunday 19 October @23.30pm.
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Job Title: Volunteer Officer
Contract: Permanent. Full Time.
Salary: £30k per year.
Location: remote working/homeworking anywhere in the UK, with monthly in-person team days in London. A few additional days a year in London or at our projects around the UK may be required.
Closing Date : Sunday 19 October @23.30pm.
Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 27 October - 7 November
How to Apply
If you would like to join our team, please apply through CharityJobs :
Complete the three questions
Share your CV demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience.
About the role
Reporting into the Operations Manager, this role will be part of the Operations Team and will work closely with the Partnership Managers who support our projects and volunteers on a day-to-day basis. You will provide exceptional service to the volunteer journey and experience, including recruitment, training and engagement.
Responsibilities
Volunteer recruitment
Virtual volunteering
Volunteer onboarding
Coordinate our volunteer council
Gather and analyse feedback
Training
Design and creating resources
Communications
Reporting and data
Person Specification
With a demonstrable alignment with The Hygiene Bank’s values, you will have:
Outstanding verbal and written communication skills to liaise with a diverse range of stakeholders and create content for different audiences
A can-do, problem solving attitude, and strong ability to use your initiative to find resolutions and solutions
High level of collaborative skills, as well as being a self-starter who enjoys taking responsibility for areas of work and is able to work without close supervision
A creative mindset and high levels of emotional intelligence, with a particular ability to identify and understand volunteers’ perspectives and views
Excellent organisational skills and attention to detail
A skilled listener, who enjoys advocating for a cause and communicating persuasively the reasons behind decisions, to increase stakeholder engagement and inspire and motivate people
A strong relationship-builder and team player
The ability to work under pressure and on multiple projects at the same time.
The ability to represent the charity and its mission in a clear, emotive and factual way.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Experience
You will have a minimum of two years’ experience in the following:
Experience of supporting the volunteer journey, delivering work on the planning, recruitment, induction and engagement of volunteers across a dispersed geography.
Volunteer engagement, with a particular emphasis on consulting and convening diverse groups of people in the service of progressing a cause or project.
Producing high quality written tools and resources, and/or training materials for volunteers based across the UK.
Experience of designing and delivering recognition activities over Volunteers’ Week and other milestones in the volunteer journey.
Experience of, or willingness to learn a range of communications tools, e.g, Canva, Mailchimp, Wordpress, Google Adwords, etc.
Experience or willingness to learn our current CRM system, Salesforce
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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