Business Support Officer
Employer: The Duke of Edinburgh's Award
Location: Homebased with very occasional meetings in London and across the UK
Temporary: 12 months fixed term contract
Working hours: 25 - 30 hours per week (open to flexibility)
Salary: £25,866 - £30,455 pa depending on experience – Grade M **
Closing date: September 08, 2025
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We are seeking a highly organised and proactive Business Support Officer – Operations, to provide direct support to the Chief Operating Officer (COO) and Director of UK Operations. This pivotal role ensures the smooth running of the UK Operations Team and contributes to the wider success of the organisation. If you thrive in a fast-paced environment, have excellent administrative skills, and enjoy building strong working relationships, we’d love to hear from you.
You will be responsible for:To deliver high-level administrative support to the COO and Director of UK Operations, enabling them to operate efficiently and effectively.
To support the day-to-day operations of the UK Operations Team, ensuring robust processes and smooth coordination.
To provide cover and additional support to the Executive Assistant to the CEO and Executive Leadership Team when required.
To manage diaries, travel arrangements, meeting logistics, and documentation with precision and professionalism.
To contribute to financial administration, data reporting, and event coordination in line with organisational policies and strategic goals.
What we are looking for:
We’re looking for someone with
Strong administration knowledge within the Microsoft Office suite, including Word, Excel, Teams, and PowerPoint.
Solid understanding and hands-on experience with basic financial procedures.
Demonstrated ability to thrive in roles where building strong interpersonal relationships is essential to achieving success.
Experience of problem-solving in the context of administrative support.
Proven ability to maintain accurate, high-quality records.
How to apply and interview dates
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: -Monday 8th September - Midnight.
interviews will take place on: WC: 15th September - to be held via teams
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email recruitment@dofe.org
Benefits
We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.About The Duke of Edinburgh's Award
The Duke of Edinburgh’s Award is a renowned charity that empowers young people by offering life-changing programs. With a vision of Youth Without Limits, their aim is to provide over a million young individuals, particularly those facing marginalisation, the opportunity to participate in their transformative initiatives within the next five years. By supporting young people in acquiring new skills, overcoming obstacles, and building confidence and resilience, they promote personal growth and development.
The organisation operates by licensing and supporting various institutions like schools, colleges, youth groups, and hospitals to run their programs. They prioritise the safety of participants and have taken necessary measures to ensure it. Additionally, The Duke of Edinburgh's Award has an Executive Leadership Team that works together to expand their provision and a team of Trustees who set the strategic direction for the charity.
With an international reach in over 130 countries and territories, the DofE is part of The Duke of Edinburgh’s International Award Foundation, which aims to provide opportunities to young people globally. The history of the DofE traces back to 1956 when it was initially launched for boys. Over the years, it has evolved and now offers programs for young people aged 14 to 24, focusing on four key sections: Volunteering, Physical, Skills, and Expedition. The impact of the DofE has been astounding, with millions of young people benefiting from the program. Even during challenging times like the coronavirus pandemic, the dedication and contributions of DofE participants have been remarkable.
As the UK recovers, the DofE continues to support and empower young people, playing a vital role in the national effort. With a rich history and a commitment to youth development, The Duke of Edinburgh’s Award remains a beacon of opportunity and growth for young individuals across the globe.
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