Senior Programme and Delivery Support Officer
Employer: Care Quality Commission
Location: Home based - Flexible
Temporary: Secondment/Fixed Term Contract until 31 March 2028
Working hours: Full time 37 hours per week
Salary: £34,890 (National) or £40,746 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home.
Closing date: Sunday 8 March 2026 at 11.59pm
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Every role at CQC contributes to our mission. If you’re looking for a new role in ICETR Programme Delivery that gives a true sense of meaning and purpose, then you’ve found it!
As a Senior Programme and Delivery Support Officer, you’ll help make sure our Independent Care (Education) Treatment Reviews (ICETRs) are delivered smoothly and consistently, helping us improve outcomes for people with complex needs.
Picture this
Imagine stepping into a role where your work helps children, young people and adults receive the right care, in the right place, at the right time. Every day brings a chance to support a programme that shapes better futures.
In the last year as a Senior Programme and Delivery Support Officer in the ICETR Programme Delivery team you might have:Coordinated a new set of ICETR training activities, ensuring reviewers had the tools and knowledge needed to deliver high‑quality reviews.
Led on strengthening programme coordination processes, creating clearer documentation and improving how we track important milestones.
The role
You’ll work closely with others to deliver shared outcomes. In this role, you’ll:
Lead programme coordination: Plan and organise programme activities, keeping documentation up to date and supporting smooth delivery across the ICETR programme.
Support programme leadership: Provide clear reports, track progress, and help leaders engage with stakeholders throughout each review’s lifecycle.
Manage key processes: Oversee training coordination, governance administration, and procurement support to help the programme run efficiently and responsibly.
Show us
We will be looking for specific skills, knowledge and experience in your application form:Experience coordinating complex programmes or projects, including planning, tracking progress, and working with multiple teams or partners.
Experience using performance or management information tools to improve how work is delivered, measured, or understood.
Experience working with a range of stakeholders, including presenting information, supporting engagement, or helping influence programme outcomes.
Apply today to join a workplace where your impact is felt every day.
Compliance
Note for internal candidates:This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.
To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.
Next stepsIf you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job Description
The BenefitsWe offer a wide range of benefits, including:
Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
Training and development opportunities.
Wellbeing initiatives, such as gym discounts and meditation.
NHS pension scheme, with around 14% employer contribution.
Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!
Please see our benefits page for the full list.
Equity for allWe know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this.We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:Age
Sex
Gender identity or expression
Sexual orientation
Religion or belief
Ethnicity
Disability
Values and visionWe are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.A Note on AIAI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:
AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
Spell-checking and condensing word counts are great ways to use AI effectively.
Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.
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