Technology Trainer

Employer: Care Quality Commission

Location: Home or office based, flexible location. Hybrid working. 

Working hours: Full time 37 hours per week

Salary: £32,471 (National) or £38,143 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. For part time roles – please note this will be pro rata. 

Closing date:  Sunday 13 July 2025 at 11.59pm 

• Job description

  Job available in these locations:

  United Kingdom

  Flexible - CQC Office based, United Kingdom

  Grade C: £32,471 (National) or £38,143 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. For part time roles – please note this will be pro rata. 
  
  Contracted Hours: Full-time 37 hours per week.  

  Contract Type: Permanent  
  
  Location: Home or office based, flexible location. Hybrid working. 
  
  Closing Date: Sunday 13 July 2025 at 11.59pm 

  Make a difference Every role at the Care Quality Commission (CQC) helps us protect and improve health and social care in England. If you're looking for a role in Technology Training that brings real purpose, this is it. Our Technology, Data & Insight directorate leads the way in building digital platforms that transform how we collect and use data—helping us become a smarter, more flexible regulator. 

  Picture this In the last 12 months, as a Technology Trainer, you might have: 
  Designed and delivered bespoke training for a new Microsoft Dynamics-based system, helping staff adapt quickly and confidently. 
  Created engaging e-learning content using Articulate 360 and Adobe Creative Cloud, making complex IT topics easy to understand. 
  Worked with project teams to embed training into major digital transformation initiatives, ensuring smooth rollouts and confident users. 
  

  You’ll play a key role in the organisation by: 
  Designing and delivering IT training across a range of formats, including classroom, online, and e-learning. 
  Identifying training needs using data and feedback from across the organisation. 
  Collaborating with Learning & Development and business leaders to prioritise and plan training. 
  Continuously improving training materials and delivery based on feedback and evaluation. 
  Supporting IT training needs within projects and ensuring alignment with CQC’s strategic goals. 

  Show us What we’re looking for in your application: 
  Delivered IT training: Experience designing and delivering training for systems like Microsoft 365 or Dynamics, using tools like Teams, classroom sessions, or e-learning. 
  Created digital learning content: Experience using tools like Articulate 360 or Adobe Creative Cloud to develop engaging, accessible training materials. 
  Identified and met training needs: Proven ability to assess training needs and tailor solutions that support both individual and organisational goals. 

  To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

  Next stepsIf you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous.  Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
  You can read the full details of the role in the Job DescriptionIf you’d like an informal chat about the role contact – Manuel Barradas, Technology Training Manager Manuel.barradas@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.

  The BenefitsWe offer a wide range of benefits, including:

  • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).

  • Training and development opportunities.

  • Wellbeing initiatives, such as gym discounts and meditation.

  • NHS pension scheme, with around 14% employer contribution.

  • Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

  Please see our benefits page for the full list.

  Equity for allWe know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
  We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
  We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
  We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

  • Age

  • Sex

  • Gender identity or expression

  • Sexual orientation

  • Religion or belief

  • Ethnicity

  • Disability

  A Note on AIAI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

  •        AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.

  •        Spell-checking and condensing word counts are great ways to use AI effectively.

  •        Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.

  •        Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.

  Values and visionWe are guided by our core values, which shape our work and our culture.
  Excellence – being a high-performing organisation.
  Caring – treating everyone with dignity and respect.
  Integrity – doing the right thing.
  Teamwork – learning from each other to be the best we can.
  We are a disability confident employer and a carer confident employer.

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