Technology Director (Leeds or London)
Employer: The Brilliant Club
Location: Hybrid - London or Leeds - After your first month in this role, we expect you to be connecting face-to-face with colleagues on at least one day per week. In your first month, we’ll ask you to be in offices a little more regularly than this to make sure you’re getting to know your key colleagues and feeling connected to the organisation
Working hours: 37.5 hours per week Monday to Friday, flexible working with 10am – 3pm core hours, some evenings and weekends required.
Salary: £56,511-£65,535 (plus £2,000 London weighting for those living in London and within the M25)
Closing date: 9am on Monday 17th August
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About the role
This is a senior leader role which will lead the development and maintenance of the charity’s digital platforms and internal infrastructure, ensuring that we create the best possible experience for our users. This will include oversight of our internal IT systems: our Salesforce CRM, the Hub virtual learning environment for pupils, tutors and teachers on our programmes, and the Tutor Zone onboarding platform for our tutors. The role will require working closely with colleagues across the organisation to ensure that the technology developments are well planned and fit with the needs of the charity. You will manage a small technology team including web developers and Salesforce administrators, alongside managing our external IT support provider. You will champion the charity’s values and embody them in interactions with colleagues. You will be willing to learn and have a can-do attitude.
The role requires a driven and focused leader, with experience in managing the development of software. They will be an experienced technology professional, with a proven track record in scoping and managing technology projects, ensuring information security, and maintaining a keen interest in emerging technologies and industry trends. Candidates for this role should be comfortable working in a busy, efficient and high-performing team.
This is a great opportunity to join The Brilliant Club Team at a time when we are moving into the delivery of our new Backing Brilliance strategy, where technology is one of our key enablers. The previous Join the Club strategy saw us invest heavily in technology including the development of new pupil (the Hub) and tutor (Tutor Zone) platforms. The focus is now ensuring that platforms are engaging, accessible and well-maintained, our IT systems are secure, and we continue to keep pace with the evolving picture of technology including AI to ensure we build efficiencies and develop automations to commit to time back to mission.
We are excited to meet candidates who want to join us on this journey.
About you
The role will best suit someone who
• Essential – Experience managing the full lifecycle of technology projects, from discovery and requirements gathering through to implementation and evaluation.
• Essential – Experience leading the design, development and continuous improvement of digital products and services.
• Essential – Experience working with software developers, including sprint planning, user testing and delivery
• Essential – Agile project management experience/qualification
• Essential – Experience leading the implementation, rollout and adoption of new technology platforms and systems
• Essential – Extensive experience of using CRM software
• Essential – Ability to communicate complex technical information clearly to both technical and non-technical audiences
• Essential – Excellent verbal and written communication skills
• Essential – Excellent data handling skills, including data quality and reporting
• Essential – High level of attention to detail and organisational skills
• Essential – Experience developing and managing product roadmaps and backlogs, balancing organisational priorities with user needs
• Desirable – Knowledge and experience of using Salesforce CRM
• Desirable – Knowledge of IT support and infrastructure
• Desirable – Worked in the education sector, e.g. school, university, education programme delivery
• Essential – adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
• Has a demonstrable passion for furthering The Brilliant Club’s mission
About The Brilliant Club
What we do
Access to higher education and the life-changing opportunities that come from attending the most competitive universities is not equal. 28 in 100 of the most advantaged students progress to the most competitive universities. In contrast, only 2 in 100 of the least advantaged young people access these universities. Today, this mission is more urgent than ever. The Sutton Trust’s recent report, Elitist Britain, demonstrates how the most influential roles in our country – in politics, law, the army, media and even the third sector - continue to be dominated by the privately educated and graduates of the most prestigious universities
We think this is fundamentally unfair and are passionate about the transformative impact of higher education, for young people, for communities and for broader society. We want a society where every child has a fair chance to unlock their brilliance, regardless of where or how they grew up.
The Brilliant Club has supported over 140,000 students across the UK to access leading universities, boosting academic attainment and setting young people up to thrive in higher education and beyond in the world of work.
Our programmes support social mobility through a range of approaches:
• The Scholars Programme, boosts attainment, supports progression to leading universities, and develops critical thinking skills essential for education and employment for 15,000 students each year.
• Parent Power empowers parents and carers to become champions for higher education in their communities and address any barriers their children face, while also ensuring more families have access to high-quality advice and guidance on education pathways and how to support their child’s learning.
• Our pioneering approaches to university transition and student success ensure that less advantaged students are supported to achieve a strong degree
We hope that you’ll consider joining us, as we work to create a fairer society where no child’s education is limited by their background.
Working for us
• Hours: 37.5 hours per week Monday to Friday, flexible working with 10am – 3pm core hours, some evenings and weekends required.
• Benefits include: 36 days’ holiday (inclusive of bank holidays) increasing by 1 day per year up to a maximum of 41 days, employer contribution to pension, interest-free season ticket loan, five professional development day allowance, BUPA health cover cash plan.
• We’re happy to talk flexible working. We have offices in Leeds and London.
• After your first month in this role, we expect you to be connecting face-to-face with colleagues on at least one day per week. In your first month, we’ll ask you to be in offices a little more regularly than this to make sure you’re getting to know your key colleagues and feeling connected to the organisation.
Our values
The Brilliant Club has three core values that underpin how we work. We look for people who share these values:
• We get to a solution
• We seek and act on the best data available
• We understand that little things go a long way
Diversity at The Brilliant Club
We mobilise the PhD community to support students who are less advantaged to access the most competitive universities and succeed when they get there. We think it is important that our charity reflects the lived experience of the communities we work with, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian, and Minority Ethnic, Lesbian, Gay, Bi, Trans, Non-binary (LGBTQ+) candidates, and candidates from low-income families.
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