Support Coach
Employer: Kids Matter
Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly visits to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.
Working hours: Part-time, 4 days (28 hours) per week. Monday mornings are compulsory due to a weekly team meeting, otherwise hours can be spread throughout Monday to Friday.
Salary: £28,665 – £30,765 pro rata (£22,932 – £24,612 actual)
Closing date: 4pm on Monday 1st September
-
Job title: Support Coach
Reporting to: Support Coach Lead
Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly visits to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.
Contract: Permanent
Start date: Monday 3rd November 2025
Hours of work: Part-time, 4 days (28 hours) per week. Monday mornings are compulsory due to a weekly team meeting, otherwise hours can be spread throughout Monday to Friday.
Salary: £28,665 – £30,765 pro rata (£22,932 – £24,612 actual)Job description
Overall purpose
The purpose of the Support Coach role is to oversee a caseload of facilitators; supporting and problem solving with them, ensuring at least 75% of the caseload are running regular programmes and all the key elements of the programme are being met.
Key responsibilities
Support & Supervision
Have regular coaching conversations with facilitators via video call, phone and email.
Arrange face-to-face visits with facilitators to observe programmes and run local events.
Assist and develop online events to further train and upskill facilitators.
Signpost churches to other areas of Kids Matter, engaging them with training and ongoing support.
Ensure records are kept up-to-date and in accordance with GDPR in Kids Matter’s document library and CRM system.
Training
Support in training new facilitators, as part of the wider Training Team.
Wider team involvement
Contribute towards staff prayers and, on occasion, lead ‘Thought for the Day’.
Collaborate with Partnership Team with regards to strengthening partners throughout their engagement with us.
Provide additional support to other teams when appropriate.
At Kids Matter, we are committed to delivering effective coaching.
All Support Coaches are given the opportunity to go through the coaching accreditation process with ICF to become an Associate Certified Coach (ACC). Kids Matter provides the support and supervision for this to take place, and will cover the cost of the accreditation if the individual remains employed as a Support Coach for the two years following applying for accreditation. If the individual leaves before two years, a percentage of the accreditation cost will be required to pay back.
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
