Senior School Membership Coordinator
Employer: Future First
Location: Work from home but with regular travel across the UK
Temporary: 6-12 months maternity cover
Working hours: Full-time
Salary: £30,000 per year
Closing date: Midnight on Tuesday 11 August 2026
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Key Duties and responsibilities
● Build and maintain relationships with a portfolio of member schools.
● Ensure our membership is active, engaged and making the most of their membership.
● Deliver impactful school workshops.
● Work with colleagues to support delivery with employer partners.
● Grow our membership with effective and impactful sales.
● Oversee the recruitment, onboarding, training and line management of freelance staff.
● Management and development of the ‘Membership Handbook’, ensuring it is up to date and all processes are being followed
● Overseeing elements of our CRM Salesforce - including, but not limited to, tracking invoices have been raised and paid, ensuring all inbound enquires are logged correctly and followed up with, ensure the waiting list is up to date.
● Producing a monthly membership performance report and making recommendations based on observed trends
● Contribute to our growth strategy.
● Be part of an effective, small team.
We are looking for someone who is:
● Passionate about our mission and supporting young people and schools.
● Confident in delivering to a group of young people in a school setting.
● Able to build strong relationships and rapport with schools.
● Organised and able to manage complex workloads.
● Highly motivated to grow our membership and impact more young people.
● Experienced using CRMs, ours is Salesforce.
● You must have a full driving licence and access to a vehicle you can use for work travel.
Unfortunately, if you don't have both of these you will not be suitable for this opportunity.
On a personal level we value motivation, curiosity, flexibility, openness to new perspectives and approaches, and a friendly and open approach to team working.
We recognise that not all candidates will have all the experience listed. If you are missing a couple please don't hesitate to apply. Above all else we are looking for people who share our mission and are motivated and driven to make a difference.
Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds including partnership development, delivery, teaching, programmes and communications. We value all contributions and offer the possibility to expand and grow the role based on interests.
Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you will also have to travel to your member schools to deliver workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while shaping their role around their skills and interests.
Salary and Holiday
This is a full-time, fixed-term maternity cover position. The salary is £30,000 per annum (full-time equivalent). Future First staff receive pro rata 28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.
Application process
We want to make the recruitment process as clear and accessible as possible. Please submit:
● Your CV (no more than 2 pages)
● A covering letter (maximum 500 words) outlining why you are interested in the role and how your skills and experience meet each of the person specifications.
● A 1 to 2 minutes video of you, face to camera, telling us how you would pitch Future First to a school who knows nothing about us.
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