Revenues and Benefits Officer*

Recruiter: Niyaa People Ltd

Location: Fully remote working 

Temporary: Initial 3-month contract with potential extension

Salary: £30 per hour

• Job description

  A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
  The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.
  
  Benefits of the Revenues and Benefits Officer role:

  • Fully remote working

  • Competitive rate of £30 per hour

  • Initial 3-month contract with potential extension

  • Supportive local authority environment

  • Immediate start available

  Responsibilities of the Revenues and Benefits Officer:

  • Processing Housing Benefit and Council Tax Reduction claims

  • Managing Full Case Reviews accurately and efficiently

  • Handling HBMS and ATLAS notifications

  • Processing Universal Credit notifications

  • Working with VEPS and maintaining accurate records

  • Ensuring work is completed in line with legislation and procedures

  • Delivering excellent customer service and case management

  Experience required for the Revenues and Benefits Officer:

  • Previous experience working within a Benefits processing environment

  • Strong working knowledge of Civica

  • Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications

  • Ability to manage a high-volume caseload effectively

  • Strong attention to detail and communication skills

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