Property Administrator

Employer: Clearsprings Ready Homes

Location: Remote working

Working hours: 40 hours p/w (Mon - Friday, 8:30am - 5pm)

Salary: £25,00000 - £32,000.00 per annum

  • Purpose of the role

    The Property Administrator is responsible for supporting the department with a variety of administrative duties.

     

    Reporting to the Property Coordinator and working directly for the Property team, the Property Administrator provides help and support where required. This includes but is not limited to compiling reports, liaising with Landlords, issuing tenancy agreements and reviewing licenses. 

    Duties and Responsibilities

    Procedures

    • Administration of the property department, ensuring all records are maintained in line with company procedure

    • Liaising with procurement officers and landlords to ensure new properties are compliant and properly updated on the system

    • Develop and maintain close working relationships with stakeholders

    • Ensure all Local Authority notices received are dealt with in the prescribed manner

    • Ensure property handover & sign off processes and procedures are followed

    • Issuing of tenancy agreements and other documentation to landlords and agents

    • Ensure CRH portfolio is fully compliant with Local Authority, UKVI all other regulatory body legislation.

    • To provide administration cover when necessary to include daily updates of the system.

    • Perform regular checks of all Local Authority Licensing regulations and inform necessary persons within CRH of any changes

    • Ensure termination database is kept up to date

    • Answering daily telephone calls, emails and daily enquiries from housing officers or landlords

    • Ensure values, ethical standards, policies and procedures are met.

    • Manage and report on performance targets and KPI’s to ensure the contract is being delivered to company and Authority standards as well as legislative requirements.

    • Create a culture of continuous improvement and sharing of best practice across the supply chain to optimise service delivery and business excellence

    • Engender a positive health and safety culture to agreed standard

    Connect and Collaborate

    • Work closely with your line manager and team members

    • Collaborate with others, attending meetings as required

    • Supporting team members and provide on-the-job training

    • Provide cover for other staff as agreed by line manager

     

     Responsive

    • Keep up to date with all written and verbal communications (i.e. emails/messages/calls)

    • Ensure all records are maintained and kept up to date according to company policies and procedures

     

     Talented

    • Monitor own work levels, progress and development in the role

    • Undertake all core learning and development programmes as required

    • Undertake relevant learning according to agreed Personal Development Plan

     

     Trusted

    • All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.

     

     Agile and Diverse

    • Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project

     

     Professional

    • Maintain a good understanding of the legislation of the contract

    Benefits

    • 25 days annual leave plus national bank holidays

    • Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)

    • Life Cover (2 x basic salary)

    • 6-month probation period

    • Employer pension contribution (4% employer, 4% employee)

    • Laptop/Phone/other equipment if required as part of job role

    • Referral Scheme

    Diversity Statement

    Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Modern Slavery Statement

    Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

    Safeguarding Statement

    Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.

    All successful applicants will be required to undertake a satisfactory DBS check in line with their job role and will require Counter Terrorism Clearance (CTC)*

    This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

    We reserve the right to close the advert early if there is a higher level of interest that expected.

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