Product Manager – Social Care CMS
Employer: Shaw Trust
Location: Home Based, UK
Working hours: 37.5
Salary: £47,077 - £58,217
Closing date: 15/12/2025
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“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”
At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.
Purpose
The Product Manager will lead the strategic development and continuous improvement of the CHARMS Social Care Case Management System, ensuring it meets the evolving needs of the organisation and its stakeholders. This role combines product ownership, technical oversight, and team leadership to deliver impactful solutions that support operational delivery and contract performance. By translating business and user requirements into a clear product roadmap, the Product Manager will collaborate across IT and business teams to design, implement, and optimise platform features, integrations, and workflows. They will also champion best practices, drive innovation, and ensure the platform remains aligned with both internal goals and the provider’s roadmap.
Download the Job Description for full details.
Location:
You will be home based
Employee Benefits
As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:
25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
2 days paid volunteering leave each year
An enhanced pension scheme after 6 months
Life Assurance at 3 times your annual salary rate
Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)
Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
Opportunity to request flexible working from day one
Our Strategy
To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf
Join a diverse and inclusive organisation
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.
In addition;
We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.
We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
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