People Product Configuration Analyst (HR Systems)

Employer: The Children’s Society

Location: Home Based, United Kingdom

Working hours: Full time, 35 hours per week

Salary: £34200 - £40800 per annum

Closing date: 24 August 2025

• Job description

  The Children’s Society has been supporting children and young people in the UK for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We’re there for children, every step of the way. 

  About the Role

  We are seeking a proactive and detail-oriented Configuration Analyst to join our People Product team. You will be a key member of our cross-functional product squad, working collaboratively to enhance our HR, Recruitment, and Talent systems in ways that improve user experience, ensure compliance, and support organisational priorities. 
   
  Key Responsibilities 

  • Configure, test, and implement system changes to support evolving organisational needs.

  • Maintain system workflows, user roles, permissions, and reporting structures to reflect business processes and policies.

  • Support system upgrades, integrations, implementations, and new feature rollouts.

  • Conduct user requirement gathering, backlog refinement, sprint planning, and retrospectives. 

  • Produce configuration documentation and deliver end-user training.

  • Provide end-user support and liaise with technical teams when specialist knowledge is required.

  • Champion a user-centred approach.

  About You

  You will be an analytical and curious thinker who enjoys working in a collaborative, fast-paced environment. You bring a passion for making People systems work better for users and are comfortable with agile ways of working. You also have: 

  • Proven experience in configuring and supporting HR systems (e.g., Cascade, eArcu, Learning Zone, etc.).

  • In-depth knowledge of HR processes, data structures, reporting, and role-based access controls.

  • Skilled in data analysis, auditing, and ensuring data integrity across system integrations.

  • Experience working in cross-functional teams (HR, IT, Legal, Finance, Operations) and with external vendors.

  • Ability to simplify complex issues and communicate clearly with a range of stakeholders.

  • Familiarity with agile project and product methodologies.

  • Intermediate/Advanced Excel and Basic SQL skills.

  Why Join Us?

  You will help shape and deliver products that improve the experience of our employees and strengthen data recording practices. We operate in a modern, agile product environment, valuing collaboration, continuous improvement, and data-informed decisions. We offer flexibility, ongoing development, and the chance to make a meaningful impact. 

  The closing date for applications is 23:59 on Sunday, 24th August 2025.  

  If, after 14 days, we have received enough applications, we reserve the right to close the vacancy on Monday, 11th August 2025. 

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