Employer: Go Ape
Location: Remote
Temporary: Fixed Term - 7 Months December 2026 – June 2027
Working hours: Full Time, Monday – Friday (37.5hrs pw)
Salary: c.£30k pro rata dependent on experience
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Location – Remote
Contract Type – Fixed Term - 7 Months December 2026 – June 2027
Hours – Full Time, Monday – Friday (37.5hrs pw)
Salary – c.£30k pro rata dependent on experience
This is a 7-month fixed-term contract from December 2026 to June 2027. Internal applicants are encouraged and secondments are welcomed, for consideration.
At Go Ape, we help people live life adventurously, on treetop courses across the UK. Keeping our customers safe, many of them children, is at the heart of everything we do. We’re looking for an organised, people-focused Coordinator to join our People team and manage our criminal conviction checks through our busiest recruitment period.
About the role
You’ll join our small People team for 7 months, keeping around 1,200 DBS checks moving smoothly, from the first form to the final record. You’ll also help our recruitment run smoothly during peak hiring season.
You’ll:
Manage the criminal conviction certificate process from start to finish with our umbrella provider, supporting co-owners and site managers through it
Track progress, chase outstanding applications and answer queries
Review and record certificates accurately and confidentially, and make straightforward decisions using a clear framework
Understand how and when to escalate, understanding risk and process
Support recruitment admin, including posting adverts, tracking vacancies and helping site managers through peak hiring
Keep our records and reporting up to date
About you
Highly organised, able to manage high volumes without losing sight of the detail
Calm, clear and friendly on the phone and by email
Trustworthy with sensitive information and GDPR aware
Experience in HR, recruitment or admin, ideally including DBS or right-to-work checks
Comfortable navigating software and using and organising data
What we offer
Holiday Entitlement: 25 days holiday plus up to 3 days at Christmas Xmas and 8 Bank holidays
Working Hours: Average of 37.5 hours/week
Company Pension Scheme
Wellbeing support and resources including EAP
Medical cashback scheme
Enhanced maternity and paternity
Cycle to Work Scheme
Tech Scheme
Retail Discounts
DRT day (Do the Right Thing)
Expeditions
Adventure Fund
Company Ethos
Our Values
Keeping the adventure in adventure Encouraging ‘I can’t’ to become ‘I can’ Always seeking to be two steps better Zero risk equals zero development To challenge, surprise and excite Build in customer delight Be socially and environmentally responsible Create worthwhile, rewarding jobs Do the right thing
Our Mission
To be the best adventure company on the planet (where you can be home in time for tea).
Our Vision
“Creating adventures; encouraging everyone to live life adventurously”. If you feel as strongly as we do about encouraging everyone to live life more adventurously then this could be the perfect environment for you to work in!
At Go Ape we are committed to our 'Working together to Safeguard Children' obligation for safeguarding and in this role you will be working in a position of trust.
Diversity, equity and inclusion matters at Go Ape. We have a working environment where we value and respect every individual's unique contribution, enabling all of our co-owners to thrive and achieve their full potential.
Our Glassdoor rating for Diversity & Inclusion is 4.8 out of 5, this is above the average for our industry and a company of our size.
As well as providing training, we issue a survey to our new co-owners at Go Ape to support us in monitoring equality, diversity and inclusion in the recruitment and onboarding process. We are pleased to hold a score of 4.88 out of 5 in response to the following question ‘On a scale of 1 – 5, how accurate would you say the following statement is ‘I feel welcome at Go Ape’ (5 being very accurate)’.
As the above illustrates, we are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We will consider reasonable adjustments for all our roles.
Please note that all offers are subject to acceptable Right to Work documents being provided.
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