Patient Safety Officer
Employer: Vita Health Group
Location: Remote with occasional travel, United Kingdom
Working hours: Full time
Salary: £35,000 - £40,000 based on skills and experience
Closing date: 5 February, 2026
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A Patient Safety Officer (PSO) is an NMC/HCPC/GMC registered clinician who will provide expert support to local and national delivery teams in regard to Vita Health Group’s Patient Safety Incident Response Framework (PSIRF) and Patient Safety Incidents (PSIs).
The PSO will play a key role in the development of a positive patient safety culture under the new PSIRF framework; this will include supporting the implementation of the framework, investigating PSIs utilising a systems approach, and supporting safety action plan development and quality improvement activity organisation-wide at Vita Health Group.
The postholder will demonstrate strategic leadership, be skilled in effectively and sensitively engaging with a wide range of stakeholders and apply organisational skills to learning responses in alignment with the principles of PSIRF and learning from patient safety event reporting.
The PSIRF is a recent NHS initiative that replaced the old Serious Incident (SI) Framework and therefore is an exciting development which VHG are proud to have implemented across the organisation. The organisational PSIRF policy and plan require regular review to ensure that opportunities for learning and patient safety concerns are appropriately captured and addressed which will include the PSO. The PSO will be part of a dynamic, forward thinking and supportive safety and risk team.
Skills and Experience (please see person specification for full requirements):
Essential:
Experience of working as a registered healthcare professional as part of NHS care delivery.
Excellent verbal and written communication.
Coordinating patient safety incident investigations utilising PSIRF learning responses/Safety Systems 2 approach
Accurate and comprehensive report writing whilst working to a deadline.
Desirable:
Liaising with stakeholders in various business roles (frontline clinicians, ICBs, team leads, directors, managers)
Engaging patients in investigations in an empathetic and compassionate role. An awareness of and commitment to supporting and facilitating diversity and inclusion.
Worked with RADAR risk management system.
After Action Review facilitator.
Why Vita Health Group?
Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.
To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024.
This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:
Supportive team and management
Positive work environment
Wellbeing and mental health support
Trust and respect
Autonomy and flexibility
We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines.
Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We are committed to being equitable and supporting the wellbeing of all employees.
We are a Mindful Employer
Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview.
Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview.
Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be considered for interview.
Our sign up to the Armed Forces Covenant.
Our status as a Menopause Friendly Committed employer.
Our sign up to the Employer with Heart Charter.
Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.
Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references.
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