Legacy Administration Team Leader
Employer: Marie Curie
Location: Homebased (or can be based in London office 2 days per week)
Temporary: 12 months Fixed Term Contract
Working hours: Full time
Salary: GBP 45,000 - yearly
Closing date: Thursday 2nd April
-
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
We’re looking for an exceptional Legacy Administration Team Leader to play a critical role in safeguarding and maximising one of Marie Curie’s most significant income streams. This is a senior operational role suited to someone with large‑charity experience, a strong commercial mindset, and the confidence to manage a high‑volume, high‑value caseload in a fast‑paced environment.
You’ll oversee a team of three Legacy Officers, providing expert guidance, coaching and performance management while maintaining accountability for a portfolio of around 900 active cases. Alongside this, you’ll personally manage approximately 50 complex and contentious matters, including litigation‑related cases, ensuring Marie Curie’s interests are protected through robust decision‑making, cost‑benefit analysis and close collaboration with our legal team.
What You’ll Do
Lead, support and develop three Legacy Officers, ensuring high performance, quality assurance and clear progression pathways.
Hold oversight and accountability for 900+ legacy cases, ensuring accuracy, compliance and timely administration.
Manage a personal caseload of 50 complex and contentious matters, including litigation, disputes and reputationally sensitive issues.
Work closely with the legal team, executors, solicitors and co‑beneficiaries to protect Marie Curie’s entitlement.
Apply strong commercial judgement, undertaking cost‑benefit analysis and making informed decisions on behalf of the charity.
Monitor KPIs, SLAs and quality standards, ensuring consistent excellence across the team.
Provide expert technical guidance on wills, probate, tax, trusts and multi‑jurisdictional UK estate administration.
Support process improvement, systems optimisation and operational best practice.
Deputise for the Legacy Administration Manager when required.
Skills & Experience Needed
Proven line management experience, including performance management, coaching and developing staff.
Significant experience in a large charity legacy administration team, ideally handling income of £20m+ annually.
Demonstrable experience managing contentious and complex legacy cases, including litigation and dispute resolution.
Advanced technical knowledge of wills, probate, trusts, tax and estate administration across multiple UK jurisdictions.
Strong commercial mindset, able to assess risk, analyse costs and make confident, informed decisions.
High‑volume caseload management experience, with exceptional organisational skills and the ability to prioritise under pressure.
Excellent stakeholder management, able to influence solicitors, executors, co‑beneficiaries and internal teams.
Exceptional attention to detail, especially when reviewing legal documentation, estate accounts and financial information.
Strong systems capability, ideally with experience using FirstClass4 or similar legacy administration platforms.
Please see full job description here
Application & Interview Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Thursday 2nd April. Please note, we are reviewing applications as they come through and we reserve the right to close the advert sooner. We encourage applying early if you are interested.
Salary: £45,000 + London Allowance (£3,500) where applicable
Contract: 12 months Fixed Term Contract
Based: Homebased (or can be based in London office 2 days per week)
Benefits you’ll LOVE:
Flexible working. We’re happy to discuss flexible working at the interview stage.
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities.
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Additional Information
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
Get ongoing support throughout your job search with The Work From Home Hub’s on‑demand Q&A service.
When you join The WFH Hub blog, you gain access to a private Facebook group where you can ask job‑search questions every week, plus over 70 helpful blog posts - all for a one‑time fee of £5.
Whether you need help checking a detail in a job advert, getting a bit of encouragement before an interview, wondering what questions you might be asked, or figuring out where to look for part‑time, evening or term‑time roles, it’s a space designed to support you throughout your search.
This page may contain adverts for products and services tailored to those seeking homebased roles or already working remotely. These adverts help The Work From Home Hub source and share more job opportunities to our community. Support our mission - become a partner today.