Learning and Development Facilitator

Employer: Forward Trust 

Location: This is a primarily remote role, with occasional travel required to visit services/sites in Vauxhall as needed:  

Working hours: full-time basis (35 hours per week)  

Salary: £28,210  

Closing date: 01 Jun 2026

• Job description

  • Are you an engaging trainer who can bring learning to life?

    We’re looking for an engaging L&D Training Facilitator to join our team in London (This is a primarily remote role, with occasional travel required to visit services/sites as needed) on a full-time basis (35 hours per week). You’ll deliver high-quality, inclusive and impactful learning across the organisation, helping colleagues build the skills, confidence and knowledge needed to support clients effectively across a range of services.

    You’ll work across virtual, hybrid and face-to-face settings, playing a key role in ensuring training is accessible, consistent and aligned with operational needs.

    What you’ll be doing

    • Deliver engaging training across online, hybrid and classroom environments

    • Facilitate core learning including induction, compliance, EDI, behavioural skills, and leadership & management modules

    • Deliver specialist content including recovery models, trauma-informed practice, motivational approaches, justice services, housing, employment and clinical support

    • Adapt learning to diverse audiences, making complex topics practical and accessible

    • Work with SMEs to ensure content remains accurate, relevant and up to date

    • Support scheduling, attendance, certificates and learner communications

    • Collect feedback and contribute to continuous improvement of learning delivery

    • Cross-cover with other facilitators to ensure uninterrupted training provision

    What we’re looking for

    • Experience delivering training in justice, health, social care, recovery or education settings

    • Confident facilitation skills across virtual and in-person delivery

    • Ability to design, deliver, evaluate and improve learning programmes

    • Strong communication skills with the ability to engage varied audiences

    • Excellent organisation and time management skills

    • Proficiency with Microsoft Office, LMS platforms, Zoom and Teams

    Desirable

    • Knowledge of addiction, recovery models or trauma-informed practice

    • Experience of blended learning and adult learning methodologies

    • CIPD membership or relevant professional qualification

    Qualifications

    • Level 3 Certificate/Diploma in Learning & Development (or equivalent), or willingness to work towards it

    This is a chance to make a real impact through learning, supporting staff to develop the skills that directly improve outcomes for the people they work with.

    Please see attached Job Description for full details

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
    
    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

    • Flexible working

    • Training and development opportunities

    • Simply Health Cashback Scheme (optional)

    • Season Ticket Loan Scheme 

    • Cycle to work scheme

    • Crisis Loan Scheme

    • Electric Car Scheme

    • 3 x Wellbeing Days (pro rata'd for part time employees)

    • Access to Blue Light Card

    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 

    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 

    • Death in Service Payment (2x annual salary) 

    • Critical Illness Insurance (subject to qualifying criteria)

    Please note that we may close this vacancy early if we receive a high volume of suitable applications.

    Diversity at Forward Trust

    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
    
    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.

    Employee Screening and Eligibility to Work

    Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
    
    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

    Our Commitment to SafeguardingWe are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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