Infrastructure & Service Desk Manager
Employer: Stroke Association
Location: Home Based, Nationwide, UK. However, occasional travel required, including for team meeting
Working hours: 35 hours per week
Salary: circa £45,100 per annum
Closing date: Midnight on 17 May 2026
-
Ref:
SIT67
Region:
Salary:
Circa £45,100 per annum
Closing date:
Sunday 17 May 2026
Job type:
REF: SIT67 | Infrastructure & Service Desk Manager | Home Based, Nationwide, UK
However, occasional travel required, including for team meetings |
Salary circa £45,100 per annum annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live) | 35 hours per week | This is a permanent role
We are looking for a Service Desk & Infrastructure Manager to lead and continually improve our core technology services, ensuring reliable, secure, and user-focused IT across the organisation.
Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’s infrastructure is fit for purpose and that the service desk delivers a responsive, high-quality service to users.
The role will require:
Strong knowledge of Microsoft technologies, including Office 365
Good awareness of technology security and cyber threats
Demonstratable significant experience with cloud platforms (Azure/AWS)
Broad understanding of server and end-user environments
Solid networking knowledge
Experience managing service desks, processes, and user experience
Experience & Personal Attributes
Experience in a technology management role
Strong written and verbal communication skills
Ability to work collaboratively across teams
Professionalism and integrity
To fulfil the role, you must have the right to work in the UK.
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