Head of People and Culture
Employer: Hatch Enterprise
Location: Remote with periodic travel to London (to our Elephant & Castle, central London office) and external meetings as required to meet the needs of the role
Working hours: Part Time – 3 days a week (typical example of hours 09.30-17.30 but with flexibility)
Salary: £48,000 – £51,000 – depending on experience
Closing date: 22nd September 2025
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Role Purpose
Hatch is a dynamic, purpose-led charity with a close-knit, passionate team. We’re committed to building a vibrant, inclusive, and values-driven workplace where our people can thrive and make a meaningful impact. As our Head of People and Culture, you’ll play a key strategic and hands-on role in shaping our people strategy, developing our organisational culture, and driving team engagement, learning, and development.
This role is ideal for someone who is passionate about creating high-performing, people-centred environments, and who wants to make a lasting difference in the working lives of others. You’ll have the opportunity to lead across all aspects of the employee experience — from attracting and retaining exceptional talent to embedding strong cultural values and effective people practices. You’ll help ensure Hatch remains a place where people feel supported, challenged, and proud to contribute.
Working closely with our senior leadership team, you’ll act as both a trusted advisor and a hands-on practitioner. You’ll take the lead in refining our organisational culture, implementing people-focused frameworks and rituals, and aligning our values with every initiative and communication. You’ll also ensure that key HR processes — including recruitment, onboarding, performance management, learning and development, and workforce planning — are designed to support Hatch’s continued growth in a mission-aligned and people-first way.
As a champion for individual and team potential, you’ll coach managers to lead more effectively, empower staff to grow professionally, and develop initiatives that reinforce trust, inclusion, and collaboration. Your leadership will be vital in enabling Hatch to achieve its strategic goals through its people.
Responsibilities
Strategic HR Leadership
Develop and execute the overall people and culture strategy aligned with Hatch’s overall vision, values and organisational strategy.
Organisational Culture & Employee Experience
Work with the CEO to champion a values-driven, inclusive, and purpose-led culture that supports employee engagement and well-being.
Design and oversee initiatives to enhance employee satisfaction, psychological safety, and workplace trust.
Lead initiatives that reinforce cultural norms and behaviours aligned with organisational values.
Diversity, Equity & Inclusion (DE&I) Leadership
Develop and lead the Hatch’s DE&I strategy
Set DE&I KPIs; monitor progress and report to leadership in the quarterly board papers.
Set up and work with an internal DE&I working group to implement DE&I Strategy
Organise training and education programmes on unconscious bias, inclusive leadership, and anti-discrimination.
Oversee equitable hiring, compensation, promotion, and development practices.
Employee Relations & Engagement
Act as a senior point of contact for complex employee relations matters.
Build systems for transparent communication, feedback, and conflict resolution.
Analyse quarterly engagement surveys and eNPS score data and develop action plans for improvement.
Governance, Compliance & Reporting
Deliver reports on key people and culture metrics to the Senior Leadership Group (SLG) and Board, ensuring data-driven insights support strategic decision-making.
Ensure all people-related policies, procedures, and contracts are regularly reviewed and updated, aligning with organisational needs, values, and current employment legislation.
Maintain compliance with employment laws and regulatory requirements, minimising organisational risk and promoting ethical practices.
Support the organisation in responding to emerging workforce-related risks.
Develop and manage the people and culture budget annually
Compensation and Benefits
Ensure our pay, benefits and progression framework support employee well-being and align with DE&I principles.
Learning and Development
Identify skill gaps and oversee the creation of learning strategies to support upskilling and reskilling.
Promote a continuous learning culture and leadership development at all levels.
Talent Attraction, Management and Succession Planning
Lead the design and execution of robust talent acquisition, development, and retention strategies.
Oversee performance management frameworks to drive growth and accountability.
Continually develop Hatch’s employee value proposition to build Hatch’s brand as an employer of choice
Further develop our performance management framework to encourage high performance, professional development and values alignment
Support and enhance our approach to leadership development and succession planning and providing support and advice to the team and managers to navigate these
HR Operations
Act as owner of the Factorial HR system, ensuring data accuracy, functionality, and ongoing optimisation.
Review and approve staff expenses in line with Hatch’s policy.
Oversee all onboarding and offboarding processes, ensuring a smooth employee experience across the lifecycle.
Manage changes to staff working hours, salaries, and contractual terms.
Lead and coordinate recruitment processes, including job postings, candidate management, interviews, and offers.
Person Specification
Skills
An all rounder, able to develop a big picture vision and deliver on the details
A keen eye for identifying talent and passion for developing people (in both their professional and personal growth)
A focus on diversity and inclusion as a competitive business advantage
Ability to build authentic relationships across a diverse group of stakeholders
Excellent communicator on all levels with demonstrated empathy and strong interpersonal skills
Analytical skills and and ability to make, and support others to make, data-informed decisions
Project management skills
Problem-solving skills
Experience
Proven experience in a similar leadership role, preferably within the social enterprise or nonprofit sector
Demonstrated experience in developing and implementing people and culture strategies, talent management, and performance management programmes
Leadership of end to end employee life cycle
Partnering with business stakeholders across a whole organisation, especially senior stakeholders
Leading people & culture project rollouts
Developing a positive performance culture
Experience with recruitment and HR systems advantageous
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a remote organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
Flexible working – work from home or in the office and at the times that work best for you
38 fully flexible holiday days (including the 8 UK bank holidays) in 2025 (pro rated for part-time)
Paid time off for dedicated learning and development opportunities
Access to Hatch programmes and events free of charge
Employee Assistance Programme – Health Assured
Team Days/get togethers 4 times a year
4 days per year paid time off to volunteer (pro rated for part-time)
4 Wellbeing days off per year (pro rated for part-time)
Employee pension scheme
Salary Sacrifice Scheme
Enhanced parental leave
Cycle to Work Scheme
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