Employer: Headway UK
Location: Remote, or option to be based in our Nottingham office - Ability and willingness to travel occasionally across the UK, including to locations that may not be readily accessible by public transport.
Temporary: Fixed-term maternity cover, January to end of November 2027
Working hours: 21 hours per week
Salary: £47,380 FTE; actual salary £28,428 for 21 hours per week
Closing date: Midnight on the 22 November
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ABOUT THE ROLE
This is an opportunity to lead and develop Headway UK’s national direct services during a key period for the charity. You will provide senior oversight across services supporting people affected by brain injury, their families and professionals, while also shaping the early development of a potential new Trusted Partner Scheme.
The role brings together service leadership, quality improvement and relationship-building across acquired brain injury, health, social care, rehabilitation, case management and criminal justice. You will lead experienced managers and work closely with the CEO, senior colleagues, professionals, providers and people with lived experience of brain injury.
WHAT YOU WILL DO:
Provide senior leadership and oversight of Headway UK’s Helpline, Justice Programme, Solicitors Directory, Emergency Fund, Training, Approved Provider scheme and Brain Injury Identity Cards.
Lead, support and develop the Direct Services team, providing clear direction and promoting a collaborative, inclusive and accountable culture.
Oversee service planning and performance, including objectives, budgets, service data, quality, risk and opportunities to strengthen evaluation.
Lead the scoping and early development of a potential Trusted Partner Scheme covering areas such as case management, brain injury care, private rehabilitation and other specialist services.
Build constructive relationships with people affected by brain injury and with professionals and providers across health, social care, rehabilitation, case management and criminal justice.
Support the delivery and development of the Approved Provider scheme, including budget oversight, moderation of assessment reports, relationships with units and quality and consistency.
Work with Headway UK’s Designated Safeguarding Lead, report to the CEO on performance and emerging issues, and contribute to senior leadership and trustee committee discussions as required.
ABOUT YOU
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
Have significant professional experience in acquired brain injury, neurorehabilitation or a closely related field.
Have experience of leading services and managing staff, priorities, performance budgets and resources.
Be able to develop, review and improve services, turning evidence and stakeholder insight into practical proposals.
Understand the health, social care, case management and rehabilitation landscape relevant to people affected by brain injury.
Have experience of safeguarding adults at risk and providing appropriate management support around safeguarding concerns.
Be able to lead through others, build trust and work credibly with people affected by brain injury, clinicians, case managers, social workers, providers, trustees and senior colleagues.
Bring strong judgement, communication and organisational skills, with the ability to manage a complex portfolio independently within a part-time, fixed-term role.
A clinical qualification is welcome but is not essential. Experience of quality assurance, accreditation, provider assessment or standards development would also be helpful, as would knowledge of private or independent case management, clinical, care or rehabilitation services.
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
Competitive Salaries
Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
Occupational Sick Pay Scheme – Increasing with length of service.
Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
Eye Test Vouchers
Mental Health First Aiders
Holidays and leave
You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Additional day off as birthday leave
Benefits
You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
Closing date: Midnight on the 22 November
Shortlisting date: 23 & 24 November
Interview: 30 of November and 1 December
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