Head of Data
Employer: Pinpoint
Location: UK based and fully remote, working UK hours, with team meetups in London every quarter. Our HQ is in Jersey.
Working hours: Full Time
Salary: Not listed
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Hi 👋 I'm Freddie, CFO at Pinpoint.
We build and sell software that helps in house recruitment teams attract, hire and onboard the right people. We're a team of about 100 across the UK and the US, with a mature product, strong product market fit and happy customers.
Our data platform already does a lot. It runs on Google Cloud Platform and feeds our internal tooling and reporting, as well as a number of customer facing resources such as RecTrends, our public benchmarking site. What we're missing is someone who owns where it goes next. Right now that falls on me and Luke, our Director of RevOps, which is why we're hiring a Head of Data.
You'll work right across the business: with product and engineering on the data we capture, with our AI engineering team on what we build on top of it, and with Customer Success, Sales and Marketing on the data they rely on every day. You'll set the data strategy everyone works from.
You'll also work closely with Tom, our CEO, on a customer facing data initiative we haven't launched yet. We'll tell you more when we talk.
The fine printUK based and fully remote, working UK hours, with team meetups in London every quarter. Our HQ is in Jersey.
You report to me and you're our first data leader. There's no team under you, and that's by design: you set the direction and do the building yourself.
This isn't a pipeline maintenance role with a bigger title, but the pipeline is still yours: month end and our other financial processes can't go down.
A big part of the job is prioritising: questioning requests, weighing their value, and knowing when something is a nice to have.
Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions.
What you'll do
Set the data strategy and the guidelines for how everyone builds with and uses our data, so we all work from the same trusted sources rather than our own versions, and keep it current as priorities shift.
Be the person senior leadership turns to when an idea needs data: shape it, test its value, and deliver the version that matters.
Own the data behind our new initiative with Tom, starting with what's missing to build the version customers will see, and get its outputs into our customer intelligence platform (a tool we built in house to understand our customers).
Work alongside our product managers, not for them: give them the tooling to pull the product usage data they need themselves, and get involved early in product work so the right data is captured.
Give Customer Success, Sales and Marketing clear, simple views that tell them what matters, like which customers are at risk and where there's room to grow.
Own our customer intelligence platform end to end, including the roadmap, and RecTrends, our public benchmarking site.
Own the pipeline from source to insight, with the monitoring and data dictionary that let people trust what they find, and data that's clean and documented enough for our AI tools to use safely.
Over time, build machine learning benchmarks from our customer data with our AI engineering team.
What you'll bring
Ownership of data strategy or a whole data function at a fast growing startup or scale up, ideally in B2B SaaS
A data stack you designed and built yourself in a lean team
Expert SQL and data modelling (Dataform or dbt), with strong Python and code managed properly in version control
Deep hands on time with BigQuery or a similar cloud warehouse (Snowflake works too) and modern ELT, and the judgement to pick tools on merit, cost and maintainability
A track record of data products people actually use, including non technical teams, not just dashboards
Experience turning raw product usage data into metrics people act on
Commercial judgement that connects data work to revenue, retention and strategy
Clear explanations for senior leaders and non technical teams, in writing and in the room
Daily use of LLMs and agentic tools, backed by the engineering depth and strong opinions to know when they're wrong, and how to make data safe and reliable for them
Bonus, if you havePractical ML or statistical modelling on real business problems, such as benchmarking, scoring or forecasting
Event streaming, such as Pub/Sub or Kafka
Vertex AI or LLM pipelines
Fivetran, Hightouch, Segment or PostHog
You may not enjoy this role ifYou want a team underneath you. There isn't one, so defining the strategy and then delivering it yourself has to excite you.
You'd rather not work closely with non technical people to deliver and enable internal data products.
You want an unlimited budget. We need to be smart about how we approach projects, so each one delivers enough value to justify the cost.
What we offer
We want Pinpoint to be the best place you've ever worked, somewhere you feel valued, supported and excited to grow. Here's what you get:
Comprehensive healthcare: excellent medical, dental and vision coverage for you and your family
Unlimited holidays: take the time you need to rest and recharge
Mental health support: unlimited, immediate access to professional counselling via Spill
Retirement contributions: 401k or pension contributions depending on your location
Remote first: work where you're most productive, with flexibility and trust as the default
Equity with real upside: share in the long term value you help create
Fully paid parental leave: up to 16 weeks of paid leave for new parents
Learning budget: annual funds for courses, books or anything that supports your growth
A detailed overview of our benefits is here.
What you're wondering
Who will I work with? Me, Luke, our Director of RevOps, and Tom, our CEO, on the new initiative. You'll also work closely with Dom, our CTO, and the engineering team, who build the products that produce much of our data, plus our product managers and the Customer Success, Sales and Marketing teams who use it.
What tools will I use? GCP (BigQuery, Dataform, Pub/Sub, Cloud Functions, Vertex AI), Fivetran (plus other replication on the product side), Hightouch, HubSpot, GitHub, Hex and Vercel. It's a good foundation, not a fixed one: we expect you to challenge it.
What does success look like? In your first 90 days, you'll own all of our data infrastructure and maintenance, and work out what data we're missing for the new initiative. By the end of year one, everyone gets the data they need quickly from the same trusted sources and knows where to find it, product managers pull usage data themselves, the new initiative has full coverage of the metrics it needs, Tom and the leadership team see you as a proper strategic partner on data, and engineering respects you.
What's the salary? We'll talk about pay openly in your first conversation with Mike, our VP of Talent.
About Pinpoint
We’re changing the way companies hire, and rewriting the rules of recruitment.
We’re a high-growth HR tech company building software that makes hiring faster, fairer, and more human, fixing the broken processes that make it hard for great candidates and great companies to find each other.
Founded in 2018, we bootstrapped our way to 500+ customers and £5M ARR before raising private equity funding in 2023 to support our next stage of growth. Today, we’re 93 people across six countries, serving more than 1,000 organisations worldwide. We scale deliberately, with sensible unit economics and no layoffs, because we’re building for the long term, not the next funding round.
Our product is deep and configurable enough to support complex hiring workflows, yet simple enough for teams to love using every day. That balance is what makes Pinpoint different. We back it up with genuine care, including fast (under 90 seconds) support from real people who know the product.
Our culture is built on genuine transparency and values we actually use to make decisions. Even as we’ve moved past early-startup noise, everyone here still shapes how we operate, taking ownership, staying curious, and solving problems proactively. As we scale, we balance structure with flexibility while holding ourselves to a high bar for respect and kindness.If you’re excited by meaningful problems, high ownership, and working with smart, kind teammates, we’d love to hear from you.
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