Experience and Feedback Governance Officer
Employer: Vita Health Group
Location: Remote with occasional travel, United Kingdom
Working hours: 22 hours per week
Salary: £25,000 pro rata
Closing date: 24 June, 2026
-
Job Introduction
Do you thrive in a dynamic environment where you can make a real impact?
At Vita Health Group we are seeking an enthusiastic and self-motivated individual to join our progressive Experience and Feedback Team as a Governance Officer.
This is an exciting opportunity to play a key role within our wider Governance function, contributing to the delivery of safe, high-quality care and ensuring the voice of our patients is heard and acted upon.
About the Team
The Experience and Feedback Team sits within Vita Health Group’s wider Governance function, which includes:
Experience and Feedback Team
Safety and Risk Team
Quality and Compliance Team
Information Governance Team
Our team is responsible for driving excellence in complaint management and patient feedback, as well as conducting thematic reviews and analysis to support continuous improvement across the organisation.
We are a compassionate, dedicated team committed to supporting the business in delivering safe, high-quality care to all service users.
This role offers:
Opportunities for development – grow your skills and career within a supportive organisation
A close-knit, encouraging team – collaborate with passionate and supportive colleagues
A varied workload – no two days are the same
Networking opportunities – engage with colleagues and stakeholders across the organisation
The chance to make a real difference – directly impact patient experience and service quality
Skills and Experience:
Essential:
Experienced use of Microsoft and other E-Systems including excel spreadsheets.
Data analysis and reporting
An awareness of and commitment to supporting and facilitating diversity and inclusion
Willingness to travel, which may include overnight stays on occasion, as and when required
Desirable:
Experience in a compliance role
Experience in thematic analysis
-----------------------------------------------
About Us
As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.
Working here
We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:
Supportive teams and managers
A positive and inclusive culture
Strong well-being and mental health support
Trust, autonomy and flexibility
We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package – further details here Careers - Vita Health Group
Equality Diversity & Inclusion
We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:
Disability Confident Leader
Positive action through Ethnicity and Gender Matters initiatives
Employer with Heart and Mindful Employer status
Menopause Friendly accreditation
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
Join our Substack and get practical job‑search support including: weekly Q&A, 70+ guides, flexible income ideas, weekly calls, monthly camera‑confidence sessions, expert insights, and behind‑the‑scenes updates.
£5 per month, no long‑term commitment. Come, take what you need and leave whenever it stops helping.
This page may contain adverts for products and services tailored to those seeking homebased roles or already working remotely. These adverts help The Work From Home Hub source and share more job opportunities to our community. Support our mission - become a partner today.