Director: Membership and Communities
Employer: The Royal British Legion
Location: You will be contracted to our London Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Should you wish to explore a Remote opportunity where you will be contracted to your home address with occasional travel, this can be discussed at interview.
Working hours: 35 hours per week
Salary: £84,198 to £93,059 per annum
Closing date:12 Apr 2026
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Here at the Royal British Legion, we are currently embarking on an exciting new phase within our Membership directorate. As part of our new ten year strategy, we are pleased to be seeking a Director: Membership and Communities in a newly created, senior leadership role.
Reporting to our Executive Director: Membership, Armed Forces and Community Engagement, this role will see you lead the development and delivery of a comprehensive Community Engagement plan which will be a key contributor to the delivery of our strategy with the key focus on identifying and developing key partnerships that advance our vision of ‘‘Bringing Society Together to Recognise, Remember and Support the Armed Forces Community’.
You will work collaboratively with key senior leadership and the membership staff team to support the current membership model to provide more and better opportunities for the armed forces community to come together, strengthen camaraderie and grow our branch level support.
You will lead a high performing team of Heads of Department within our Membership directorate. Key areas of responsibility will include:
Community Engagement
Working with the Heads of Scotland/Wales/NI&ROI, develop a compelling community engagement plan which seeks to build the RBLs relationship with key groups and/or partners in all parts of the UK to recognise, remember and support the armed forces community
Membership
Ensure a high-quality support service to counties/branches/members ensuring that they are engaged and empowered to assist in the delivery of RBL strategy
Develop a training and development plan which enables current and future members to be great ambassadors for RBL
Membership Development
Working with the Director of Armed Forces, Youth and Partnerships, develop a vision for Membership 2035, which refocuses membership on the AFC and drives a transformational change in the membership offer
Lead on the development of membership events and ensure they are strategically led and professionally facilitated to ensure alignment with strategy
Create an AFC learning programme for members that supports members to understand and respond to the diverse and changing needs of the armed forces community at a local level
You will be contracted to our London Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a Remote opportunity where you will be contracted to your home address with occasional travel (which will not include additional £4,452 London Supplement to salary), this can be discussed at interview.
This role requires a full UK driving licence.
Employee benefits include -
28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
Private Healthcare
Generous pension contributions, with Employer contributions ranging from 6% to 10%
Range of flexible working options may be available, depending on your role
Employee Assistance Programme providing confidential counselling, financial and legal advice
Range of courses delivered by learning specialists to support your development goals and objectives
Opportunities to volunteer
Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
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