Digital Officer
Employer: Chartered Institute of Fundraising
Location: Working from home (UK) with occasional attendance at events or meetings across the UK, including attending quarterly all-staff meetings in London.
Working hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to discuss flexible working.
Salary: £27,500
-
Purpose of Job:
The Digital Officer will play a key role in the Marketing & Digital team with specific responsibility for the day-to-day monitoring of social media channels plus the creation and production of organic social for key areas of our organisation. In addition to this they will also be responsible for making content updates to the current Chartered Institute website. They will work with the Digital Manager to implement the digital marketing strategy across the organisation. They will engage key audiences online to achieve long term engagement, resulting in more people joining the Chartered Institute, interacting with our networks, learning through our qualifications, and attending our events and conferences, including Fundraising Convention, the biggest fundraising event of its kind in Europe.
Key Accountabilities:
Chartered Institute Website:
Responsible for the day-to-day maintenance of the Chartered Institute website, ensuring content is always current and up to date by working with individual teams across the organisation to support with content updates.
Build and creation of new sections of the website.
Producing monthly Google analytic reports.
Social Media:
· Working with the Digital Manager to monitor the day-to-day social activity across all channels, responding to comments and enquiries, escalating as appropriate to the Digital Manager.
· Produce content for the social media channels (including LinkedIn, Facebook, X, Instagram, and Bluesky), and manage engagement with these on a day-to-day basis, in line with our organisational tone of voice and key messaging.
· Plan social media content and manage the social media content calendar.
· Champion the growth of social media networks and audiences by routinely collecting monthly data and providing analysis of digital and social media performance and trends across our channels.
Other responsibilities:
Provide support with the CIOF360 app, including updating and uploading content.
· Responsible for digital asset creation on Canva and Adobe suite.
Undertake other tasks and duties as may reasonably be directed by the Digital Manager.
Person Specification
Experience & Skills
Website and social media worked experience;
Ability to develop a social media strategy aligned with goals (awareness, engagement, growth);
Ability to keep brand, tone and visuals consistent;
Able to create compelling messaging for campaigns and calls to action across digital and social media channels, and tailor communications to different target audiences;
Experience and knowledge of digital marketing, paid advertising and PPC across social channels;
Experience of using website CMS to update content;
An understanding of web optimisation and up to date knowledge of social media;
Experience of working with a range of stakeholders across an organisation to deliver successful campaigns;
Experience of producing social and digital media content, and able to demonstrate an understanding of what makes an effective digital and social media presence;
Good understanding of marketing principles;
Digital analysis and monitoring skills;
High proficiency in all Microsoft Office applications;
Experience of using design packages such as InDesign, Photoshop, and Canva (desirable);
Experience with social media publishing and monitoring tools such as Sprout Social (desirable);
Experience of working with a charity or community or campaigning organisation (desirable).
Attributes
Independent, creative thinker, enthusiastic about positively communicating the work of charities;
Excellent written and verbal communication skills, to develop good working relationships with colleagues, partners, and stakeholders;
Ability to work effectively as part of a team, providing support as required, and build and maintain excellent relationships across the organisation;
Diplomatic, energetic, and able to juggle multiple tasks and campaigns;
A confident self-starter with strong organisational and planning skills;
An understanding of, and commitment to, the values of the voluntary sector.
Reflecting our values
Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.
Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.
Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.
Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.
Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.
Circumstances
Able to work outside office hours on occasions
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
This page may contain adverts for products and services tailored to those seeking homebased roles or already working remotely. These adverts help The Work From Home Hub source and share more job opportunities to our community. Support our mission - become a partner today.