Cruise Sales Consultants
Employer: cruise118 .com
Location: Choose between hybrid or UK home-based work options.
Working hours: Full time
Salary: £25,467 pa basic plus commission, with a realistic OTE of £35,000 - £40,000 per year.
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We’re looking for sales focused Cruise Sales Consultants who excel in hitting sales targets whilst giving excellent customer service. You’ll be at the forefront of creating unforgettable experiences, selling our customers their dream cruise holiday while delivering exceptional service. This is a fast-paced role for someone who is self-motivated, results-driven, and skilled at managing multiple tasks effectively.
What you will be doing:
Taking inbound calls and online chats, converting customer enquiries into bookings.
Selling a wide range of cruise lines, flights, tours, and ancillary services to match customer preferences.
Meeting and exceeding sales targets and KPIs.
Listening to customers’ needs, building rapport, and offering tailored solutions.
Taking the workload out of booking for customers, allowing them to focus on enjoying their dream holiday.
What we need from you
Cruise sales experience is essential along with a genuine passion for cruising.
Dedication to delivering the highest standard of one-to-one personal service.
Proven track record of meeting and exceeding sales targets.
Strong ownership of your own development and an eagerness to increase product knowledge.
Prior homeworking experience is preferred.
Dynamic packaging experience is an advantage.
Experience using multiple cruise line booking systems, flight and accommodation systems and a solid understanding of Microsoft Office tools (e.g., Outlook, Excel).
What we offer you
Salary: £25,467 pa basic plus commission, with a realistic OTE of £35,000 - £40,000 per year.
Work Flexibility: Choose between hybrid or UK home-based work options.
Contributory company pension scheme
Company paid parking permit for hybrid workers.
30 days annual leave (22 days plus 8 bank holidays).
Exclusive discounts on cruises and holidays for you & your family.
Annual uncapped concession towards your own cruise holiday.
Discounted travel insurance.
Paid leave day for volunteer charity work or to participate in a fundraising event.
Annual attendance bonus.
Access to an employee discount platform which offers savings on everyday purchases.
Enhanced maternity and paternity pay.
Refer a friend bonus.
Paid day off work for your birthday.
Ongoing training and development support.
Join our award-winning team and become a part of our success story. Apply today and take the first step toward a rewarding career in cruise sales!
Previous applicants from the last 12 months need not reapply.
We are committed to fostering an inclusive and diverse workplace. If you require any reasonable adjustments during the application process or interview, please let us know, and we’ll be happy to accommodate you.
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