CRM Support Consultant*

Recruitment Agency: Circle Group

Location: Fully Remote/UK   

Salary: Up to £40,000

• Job description

  A Microsoft Partner Consultancy are looking for a D365 CRM/CE support consultant to join their growing team.
  
  This is a fully remote role for someone with experience supporting Dynamics 365 CE/CRM, working directly with customers to troubleshoots issues within Power Platform/D365 and provide solutions.
  
  The Role

  • Provide 1st/2nd line support across Dynamics 365 CE/CRM.

  • Investigate and resolve customer issues within agreed SLAs.

  • Work with customers to understand and troubleshoot problems.

  • Support solutions across the wider Power Platform.

  • Liaise with internal consultants and technical teams where required.

  About You

  • Experience with Dynamics 365 CE/CRM.

  • Previous experience in a support or consultancy environment.

  • Good understanding of the Power Platform.

  • Strong communication and customer-facing skills.

  • A proactive approach to problem solving.

  What's on offer?

  • Up to £40,000

  • 100% remote working

  • Private Healthcare

  • 2 paid volunteer days

  • Excellent development opportunities

  Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

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