Community Support Area Manager (Scotland)
Employer: DEBRA UK
Location: The role covers the whole of Scotland, with travel to Bracknell once a quarter, and travel to community homes around Scotland could be 3 – 5 occasions per month (dependent on client need).
Working hours: Permanent * Full time
Salary: £28,000.00 to £35,000.00 Per Annum
Closing date: Friday, November 27, 2026
We are the UK’s national charity for people affected by epidermolysis bullosa. We support 4,000+ members across the UK, including over 2,000 people living with EB. Each year, more than 700 members use our support services. We are here for people with inherited EB, their families, and carers, as well as healthcare professionals and researchers. Alongside our support work, we fund and drive vital medical research to improve lives.
We also provide community support services for people living with acquired EB, known as epidermolysis bullosa acquisita (EBA).
The charity was established in 1978 by Phyllis Hilton, whose daughter Debra had EB, as the world’s first EB patient support organisation.
DEBRA UK went on to establish DEBRA International, which now runs independently to help establish and support a global network of over 50 DEBRA patient support organisations.
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We are currently seeking a Community Support Area Manager (Scotland) to join our supportive and dedicated team. This is a home-based role, working 35 hours per week, Monday to Friday, with the option of a four-day working week (pro rata) available for the right candidate. We are looking for an experienced and compassionate individual with a background in casework, advocacy, or community support. Previous knowledge of Epidermolysis Bullosa (EB) is not required, as comprehensive training and ongoing support will be provided.
DEBRA UK is the national charity and patient support organisation for people living with epidermolysis bullosa (EB) a rare, painful, and potentially fatal genetic skin condition known as "butterfly skin" that causes severe blistering from the slightest touch.
Working from home, you will provide a community support, information, and advocacy service to people whose lives are affected by EB. Occasional travel to Head Office in Bracknell, Berkshire and across Scotland to client visits (expenses covered). You will be part of a fantastic team located around the UK with remote support.
Key Responsibilities
Hold a case load of clients and provide person-centred community support, including education, employment, housing and benefits, advocacy and signposting to other relevant services and organisations.
Manage DEBRA support grants and individual budgets.
Help the EB community connect through membership activities, events and informal networks.
Develop and promote resources, events and online information.
Take part in relevant training, networking, conferences.
Contribute to service planning, policy development and improvements for the EB community in Scotland.
Essential
Relevant experience working face to face with the public within an advisory or health and social care setting
A willingness to gain expertise in EB, welfare reform, community support
A commitment to continued professional development in order to maintain knowledge required for the post
IT literate, including Microsoft Office
Ability to champion client focus throughout day-to-day activities
Strong administrative skills
Car owner with a clean, valid driving licence
Ability and experience to work independently and with a remote team
Ability to prioritise workload
Good organisational and time management skills
Why work for us here at DEBRA!
Our mission is a world where no one suffers with Epidermolysis Bullosa.
Our values are based around being inclusive, leading with care and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a great place to work.
We offer a competitive salary, along with rewards & benefits which include:
Auto enrolment Pension with DEBRA contribution
Life Assurance Scheme
Employee Assistance Program which offers 24/7 access for staff and their families
Generous Training Budget
Career Progression
Annual Leave 25 days plus Bank Holiday
Long Service Awards
Exclusive Staff Discount
Personalised Recognition Awards
Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references. We are committed to working towards our Equality, Diversity, and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process.
If you are enthusiastic about the contribution, you could make and would like to join our team as our Community Support Area Manager for (Scotland) then please click ‘apply’ today – don’t miss out, we’d love to hear from you! If you feel you meet some but not all the criteria but have the skills and knowledge to make a difference to the EB community, please do still apply.
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DEBRA UK is the national charity and patient support organisation for people living with epidermolysis bullosa (EB) a rare, painful, and potentially fatal genetic skin condition known as "butterfly skin" that causes severe blistering from the slightest touch.
We support 4,000+ members across the UK, including over 2,000 people living with EB. Each year, more than 700 members use our support services.
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