Billing & Credit Controller
Employer: UNiDAYS
Location: We believe work should enhance and complement your life, which is why we provide a flexible hybrid working model. While there are expectations to attend the London campus periodically, you and your manager will determine the most appropriate balance together, ensuring both your needs and the needs of the business are met.
Temporary: 8 month FTC
Working hours: Full time
Salary: Not listed
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In support of the Head of Accounts Receivable the role of Billing & Credit Controller is responsible for a portfolio of designated partner accounts. Dealing with the collection and recovery of global commercial debts through effective customer chasing, efficient query resolution, timely allocation of receipts and assisting with the accurate processing of invoices and credit notes.
Job requirements
Have at least 2 years B2B credit control experience
Previously dealt with a variety of accounts, processing and chasing transactional debt
Have experience of dealing with customers on a global scale
Previous exposure of working closely with a commercial sales team in a high-pressured environment
Extremely confident in communicating via the phone; chasing debt, query resolution, negotiations etc
Have experience or relevant exposure to billing / invoicing processes
Previously used systems such as Sage, SAP, Oracle, Microsoft Dynamics Nav, Salesforce
Have IT skills such as using VLOOKUP’s, pivot tables etc
Be financially astute with a high level of numerical skills
Financial awareness - understanding of the Sales Ledger, associated book-keeping and month end duties
Knowledge of credit checking
Knowledge of instigating legal procedures
Works to strict month end deadlines in a methodical and organised manner
Understanding of audit controls
Job responsibilities
Be UNiDAYS first point of contact for credit control related activity for a designated portfolio of accounts, dealing with online retailers, media agencies and Affiliate Networks
Assist with the monthly billing cycle; gain full knowledge and understanding of all billing and collection processes
Chase and collect global debt in line with departmental metrics and company policy, such as DSO, CEI, aged debtor spread etc
Proactively chase payment through e-mails and phone calls
Resolve queries and disputes in a timely and effective manner
Send dunning cycle letters
Produce and distribute monthly statement of accounts
Post and allocate bank receipts; accurately and promptly
Identification and allocation of unallocated payments
Assist with Bank reconciliations
Take credit card payments over the phone (PCI compliance)
Negotiate payment plans when required
Escalate non-paying partners through agreed internal process
Monitor and report on Aged and Bad Debt, Queries and Disputes
Be responsible for the upkeep and general maintenance of customer master data within relevant systems
Process invoices and credit notes in line with contractual agreements
Upload invoices to supplier portals in line with contractual agreements
Open new customer accounts and validate statutory information
Complete supplier onboarding forms
Maintain effective working relationships with internal and external stakeholders
Travel to office locations when requested
Any other tasks as delegated by the Head of Accounts Receivable eg Salesforce Approvals
Job benefits
This is your opportunity to Join the world’s largest student verification network and help shape the future of how brands connect with the next generation. We engage a community of 23M+ verified students and graduates across 115 markets, making us a truly global platform. Our brand is a powerhouse in the UK, and we’re rapidly accelerating our presence worldwide—especially in the US, Germany, India, France, Canada, and Australia.
We partner with 850+ of the world’s biggest brands, bringing their products and services to the hearts and minds of tomorrow’s professionals—driving engagement, building affinity, and delivering real results.
We offer a fast-paced, fun, and social working environment where you can truly make an impact. We believe work should enhance and complement your life, which is why we provide a flexible hybrid working model. While there are expectations to attend the London campus periodically, you and your manager will determine the most appropriate balance together, ensuring both your needs and the needs of the business are met.
We work hard at UNiDAYS, and we believe in fair compensation for that hard work. That’s why we’re proud to offer all employees full access to our comprehensive benefits package.
Our Perks Include25 days holiday per year increasing with length of service, plus flexible bank holidays
Competitive salaries
4pm finishes every Friday
Company bonus scheme
Company pension scheme
Private health insurance (BUPA)
Dental Insurance (BUPA)
Income protection policy
Life assurance policy
Employee Assistance Program
Enhanced parental leave pay
Regular team building activities
£150 pounds towards your home office set up
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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