Alumni Manager
Employer: Arden University
Location: The role can be based in one of Arden’s campuses (Birmingham, London (Ealing, Holborn or Stratford) or, Manchester) or as a remote working position within a commutable distance of one of these locations, with the ability to travel to our campuses when required (this is expected to be monthly, and will fluctuate in line with business need). This will include occasional travel to Berlin. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
Working hours: 37 hours per week
Salary: £50,000 - £56,000
Closing date: Tuesday 25th August
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About Arden University:
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About our Department:
Arden’s Careers, Employability & Alumni team is dynamic, supportive, and forward-thinking. We empower students and graduates with personalised guidance, curriculum embedded careers education, and strong employer and alumni networks. Recently shortlisted for national awards, we’re a growing team making a real difference to student success and graduate outcomes.
About the Opportunity:
As our Alumni Manager, you will lead the development and delivery of a vibrant alumni engagement programme that strengthens connections between Arden University and its graduates. Working within the Careers, Employability, Enterprise and Alumni team, you'll create opportunities for alumni to stay engaged with the University while supporting graduate progression, employability and lifelong learning.
You'll be responsible for planning and delivering a range of on-campus, hybrid and digital alumni activities, including events, engagement campaigns, networking opportunities and development initiatives. From managing alumni engagement pipelines and mentoring opportunities to overseeing our Always Arden alumni platform, you'll play a key role in creating a connected and thriving alumni community.
The role offers significant variety and stakeholder engagement. You'll collaborate with academic and professional services teams to embed alumni activity throughout the student journey, coordinate alumni contributions to employability initiatives, support graduation events across the UK and Berlin, and develop impactful alumni stories and case studies that inspire current and prospective students.
You'll also use data, feedback and insights to continually enhance our alumni offer, ensuring our activities remain relevant, engaging and aligned with Arden University's strategic priorities around progression, employability and lifelong learning.
About You:
We're looking for an enthusiastic, organised and relationship-focused professional who enjoys bringing people together and creating engaging experiences. You'll have experience delivering events, programmes or engagement initiatives and be confident managing multiple projects simultaneously in a fast-paced environment.
A strong communicator, you'll be comfortable building relationships with a wide range of stakeholders, from alumni and students to academic colleagues and professional services teams. You'll have excellent presentation, facilitation and interpersonal skills, along with the ability to influence, collaborate and deliver shared outcomes across multiple teams.
You'll bring an understanding of graduate employability, progression and lifelong learning, together with experience of planning and delivering activity both in-person and online. Strong organisational skills, digital confidence and the ability to work independently while managing competing priorities are essential for success in this role.
Most importantly, you'll be passionate about creating meaningful alumni experiences, driven by continuous improvement and committed to helping graduates stay connected, develop their careers and remain part of the Arden community long after they complete their studies
Application Process:
As part of the application process you are required to submit a cover letter, which needs a clear introductory paragraph, and then includes two to three paragraphs which address:
Your motivation for applying. Why you are interested in this particular role.
Your suitability for the position. How your experience, skills and / or qualifications meet the requirements outlined in the job description.
Your interest in Arden University and why you want to work within the Careers, Employability, Enterprise and Alumni team at Arden.
If you would like an informal chat about the role, please e-mail Caroline Tolond - ctolond@arden.ac.uk in the first instance.
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
30 days holiday + bank holidays on-top, and even a Christmas closure!
A generous Aviva pension plan, company contributions starting from 7%
BUPA Cash Plan
Private Medical Insurance
Access to Perkbox benefits
Study any Arden course for free, with a discount for all family and friends
Plus, other excellent benefits
Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Closing Date: Tuesday 25th August
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion:
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.
If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement:
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa, or fulfil the criteria we have for providing sponsorship. However we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
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