Advice and Information Officer (Scotland)
Employer: Children in Scotland
Location: Children in Scotland’s office is in Edinburgh and this will be your official contracted place of work. We have introduced hybrid working based on trust and flexibility. As long as business needs are met, individuals have flexibility in terms of where they work (home/office).
Temporary: Fixed term to 31 July 2027
Working hours: Part time, 28 hours of a 35 hour working week, worked Mondays to Thursdays
Salary: £32,231.88 pro rata pro annum
Closing date: 9am, Wednesday 19 August 2026
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About the role
Enquire is the Scottish advice service for additional support for learning. The service is funded by the Scottish Government and managed by Children in Scotland.
Our goal is to help parents, carers, professionals and children and young people understand pupils’ rights to extra support in school and early years settings. Our vision is that all children in Scotland are supported, included, and listened to throughout their education.
We are looking for an experienced and caring adviser whose primary responsibility will be responding to helpline enquiries. The right candidate will have excellent listening skills and be able to explain complex information in a clear and concise way, both over the telephone and in writing.
An understanding of the issues affecting children and young people with additional support needs and their families and knowledge of the Scottish education system would be an advantage.
About Children in Scotland
Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.
We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.
We are stronger together in driving lasting impact for Scotland’s children.
Details
Part time, 28 hours of a 35 hour working week, worked Mondays to Thursdays
Fixed term to 31 July 2027
£32,231.88 pro rata pro annum
Children in Scotland’s office is in Edinburgh and this will be your official contracted place of work. We have introduced hybrid working based on trust and flexibility. As long as business needs are met, individuals have flexibility in terms of where they work (home/office).
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