Administrative Officer
Employer: CPS
Location: We offer a hybrid working policy. You must spend at least 40% of your contracted hours over a four-week in an office or another official workplace depending on business need and the kind of work you're doing. Locations: Birmingham, Brighton and Hove, Bristol, Canterbury, Cardiff, Chelmsford, Derby, Eastleigh, Exeter, Guildford, Hull, Ipswich, Leeds, Leicester, Lincoln, Liverpool, London, Manchester, Middlesbrough, Mold, Newcastle-upon-Tyne, Norwich, Nottingham, Portsmouth, Reading, Sheffield, St Albans, Stoke-on-Trent, Swansea, Swindon, Truro
Working hours: Full Time/Part Time
Salary: £24,800 - £26,700 (National) - £26,000 - £28,500 (London) + £3,150 RRA
Closing date: 1:00 pm on Monday 22nd December 2025
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Job summary
The Crown Prosecution Service is responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the upmost respect for others and continually strive for excellence.
We are looking for individuals who are committed to public service, making a difference in people’s lives and delivering justice. We are committed to delivering the highest standards in this complex and challenging field.
Are you interested in developing a career with real purpose? Start your career in an integral supporting role as an administrative officer with the Crown Prosecution Service.
As an administrative officer, you’re often the first point of contact dealing with enquiries and correspondence. You’re responsible for providing administrative support within your team, gaining insight into the important work of the Crown Prosecution Service along the way.
You are a professional delivering customer service to internal and external stakeholders.
You build on your skills – such as communication, quality checking and time management – to complete your work to a high standard to help achieve your team’s goals and objectives.
Job description
As an administrative officer you provide vital support to departments across the organisation. You draft, monitor and record correspondence for your team, helping them to work effectively and efficiently. Your customer service helps to maintain positive relationships with criminal justice partners, external agencies and members of the public.
Roles and responsibilities
You ensure that information coming through to your team is recorded accurately and dealt with appropriately.
You build and maintain good working relationships with external agencies and criminal justice partners to ensure the smooth operation of business.
You file papers, ensuring that existing filing systems are maintained and appropriately kept up to date.
You provide updates and answer queries from the public, the judiciary, other court and tribunal users and representatives of other agencies and organisations.
You provide administrative assistance and support to your team.
Find out more about what the role is like
Our regional teams
The Crown Prosecution Service works across England and Wales, with 14 regional teams prosecuting cases locally in the magistrates’ courts and Crown Court. Each of these 14 regional teams are known as Crown Prosecution Service Areas – they are led by a chief crown prosecutor whose paralegal, casework and prosecution staff work closely with local police forces and other criminal justice partners to prepare and prosecute local cases.
Casework divisions
Central casework divisions in the Crown Prosecution Service deal with some of the most complex criminal cases we prosecute. Working closely with specialist investigators across the criminal justice system, these divisions prosecute offences including organised crime, fraud, terrorism, corporate manslaughter and economic crime on an international scale.
Headquarters
Headquarters is comprised of business support teams specialising in areas including finance, policy, and human resources. Your work supports our core business functions, ensuring we operate efficiently so that prosecution staff can continue their important work. You are a key point of contact within the unit, dealing with general enquiries and highlighting any issues that arise. You also draft correspondence and provide administrative support to the wider business.
CPS Direct
CPS Direct is a national service that provides all police officers and other investigators across England and Wales with access to charging advice. It operates and delivers a service to the police 24 hours a day, 365 days a year. It has a dedicated team of senior legal managers, legal managers, out-of-hours prosecutors who deal with charging and provide the police with real time advice on high priority and custody cases.
As an administrative officer you are assigned to either a regional team, central casework division or headquarters. We are recruiting to this role using locational merit lists so, depending on your location preference, you may be placed in any suitable team.
Person specification
To be eligible to apply for this opportunity, you must:
have excellent written, verbal and digital communication skills - including knowledge of Microsoft 365 applications
have an interest in criminal law and public service
You don’t need qualifications or legal experience for this role - a structured induction training plan is provided. Customer service skills are desirable but not required.
Behaviours
We'll assess you against these behaviours during the selection process:
Communicating and Influencing
Delivering at Pace
Making Effective Decisions
Managing a Quality Service
Benefits
Alongside your salary of £24,800, Crown Prosecution Service contributes £7,184 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Join the Crown Prosecution Service and find your purpose.
Why we work for the Crown Prosecution Service
The Crown Prosecution Service is passionate about ensuring that we're a top performing organisation and a great place to work. We're a committed equal opportunities employer, creating a culture where you can bring your whole self to work, and individuality is truly appreciated.
We want to ensure our employees can thrive at work and home and offer a range of support to achieve a balance. This includes flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment. We offer a hybrid working policy. You must spend at least 40% of your contracted hours over a four-week period at court, in an office or another official workplace depending on business need and the kind of work you're doing.
This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions.
The Crown Prosecution Service commits to offer its employees the following experience.
You can do impactful, purposeful work that’s making a difference to your local communities.
You are able to learn and grow, with access to the right opportunities and resources.
We care about your wellbeing.
We want you to feel valued, trusted and included.
We also offer the following range of benefits:
Civil Service contributory pension of up to 28.9%
25 days’ leave, increasing to 30 days after 5 years
£350 each year to spend on personal development
an extra privilege day to mark the King's birthday
competitive maternity, paternity and parental leave
flexible working including flexitime, and a family friendly approach to work
Cycle2Work scheme, employee savings.
Diversity at the Crown Prosecution Service is about inclusion, embracing differences and ensuring our workforce truly reflects the communities we serve. We want you to feel that you belong and can thrive, whatever your background, identity or culture. As a Disability Confident employer, we're happy to support requests for reasonable adjustments and improve your recruitment experience.
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