Academy Learning Support Officer
Employer: Dementia UK
Location: Remote – home (some travel and overnight stays)
Working hours: Full time, 37.5 hours per week
Salary: £34,000 per annum
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About the role
Annual leave: 33 days (plus eight bank holidays)
Benefits:enhanced maternity, paternity and adoption leave, and shared parental pay
family-friendly policies
8% employer pension contribution (Aviva) or opportunity to continue NHS pension
free health cashback plan (Medicash): employee cover plus up to four dependent children
24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash)access to a wellbeing app
flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
learning and development opportunities including bespoke training and access to LinkedIn Learning)
commitment to employee health and wellbeing.
we have a Menopause Friendly accreditation and are a Disability Confident employer
Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.
Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.
You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.
In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.
To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact recruitment@dementiauk.org.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
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