Course and Webinar Administrator
Employer: Royal College of Obstetricians and Gynaecologists
Location: Hybrid (On site attendance required on events and team days)
Working hours: Full-time, 35 hours per week (with flexibility to meet the responsibilities of the role)
Salary: £26,936 (GBP)
Closing date: 10:00am, 30th Mar 2026 BST
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RCOG Events is entering an exciting phase of transformation as we strengthen and expand our global education portfolio. As the College evolves its courses, skills-based workshops, and webinar programme, it is committed to ensuring learning remains innovative, high-quality, and accessible to healthcare professionals worldwide.
To support this growth, we are seeking a Courses and Webinar Administrator to play a vital role in the delivery of our education portfolio. Working closely with the Course Development and Delivery team, faculty, and other internal teams, the post-holder will ensure that webinars, courses, and workshops run smoothly and provide a seamless experience for delegates, faculty, and franchise centres. The role combines operational responsibility with a focus on accuracy, customer service, and collaboration, supporting the successful planning, coordination, and execution of events across the College.
This position provides the opportunity to contribute to continuous improvement by maintaining accurate records, monitoring administrative processes, and troubleshooting issues efficiently. By supporting the delivery of high-impact education, the Courses and Webinar Administrator helps ensure that RCOG’s programme continues to meet the needs of a global workforce, while directly contributing to improving healthcare for women and girls worldwide.
Responsibilities:
Provide administrative and operational support for courses, workshops, and webinars, ensuring smooth delivery online and in person.
Coordinate delegate and faculty communications and manage event materials accurately.
Maintain accurate records using registration systems, CRM platforms, and other digital tools.
Act as the first point of contact for delegates, faculty, and partner centres, delivering excellent customer service.
Support post-event reporting, financial processes, and continuous improvement through feedback analysis.
Work closely with the Events Team and wider College departments to ensure seamless, joined-up delivery.
This is an exciting opportunity for a passionate events professional, whether you have prior experience or are a recent graduate, to contribute to transformational change, support the delivery of course, workshops and webinars, and help shape the growth of a globally recognised programme.
For the full list of key responsibilities, please check the recruitment pack.
About you
We are looking for a highly organised, proactive, and adaptable individual to support the delivery of RCOG’s courses, workshops, and webinar programme, including franchise courses and key online learning events. The ideal candidate will be detail-oriented, customer-focused, and able to work collaboratively across teams and with faculty, franchise centres, and delegates to ensure smooth, high-quality course delivery.
Requirements:
Experience, or a strong interest, in providing administrative or operational support for courses, webinars, workshops, or events, in-person, virtual, or hybrid.
Strong organisational and coordination skills, with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
Excellent written and verbal communication skills, with a professional and proactive approach to delegates, faculty, and colleagues.
Competence with digital platforms, CRM systems, registration tools, and webinar platforms, with a willingness to learn new systems.
A customer-focused mindset, delivering high standards of service and anticipating the needs of delegates, faculty, and partner centres.
Ability to work flexibly, manage unexpected challenges, and contribute positively to a busy, dynamic team environment.
We encourage candidates from all backgrounds to apply, including those with prior experience in course administration or recent graduates who are organised, motivated, and passionate about supporting high-quality learning experiences. If you are excited about joining RCOG Events at a pivotal moment of growth, supporting a globally recognised programme of courses and webinars, we would love to hear from you. Full training and support will be provided, but attention to detail, organisation, and a proactive, collaborative approach will be essential to succeed in this role.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
10% employer pension contribution
Life assurance and income protection schemes
Employee assistance programme –24/7 confidential advice line and counselling
Interest-free season ticket loan
Free lunch in our offices in Union Street, London
Daily ‘wellness hour’ to support staff to take breaks and focus on wellness
Tailored learning and development
Enhanced wellbeing and family support
Employee-led diversity networks
Volunteering days
Lifestyle discounts
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